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Business Development Executive

5 months ago

Singapur, Singapore Zodia Custody Full time

About Zodia:

As an institution-first, FCA-regulated digital asset custodian, Zodia Custody aims to provide financial institutions, corporations, and professional investors with the freedom to realize the full potential of the digital asset future on their own terms. Established in 2020, Zodia Custody brings together the agility of a start-up with the heritage of a 167-year-old financial institution, Standard Chartered, in association with Northern Trust and SBI.

Scope of Role:

Business Development

Primarily accountable for delivery of regional sales targets, you deliver the end-to-end sales cycle in your region in close collaboration with the CEO of Singapore and global sales team by:

  • Designing and maintaining an up-to-date sales plan demonstrating how you will achieve agreed targets for your book.
  • Develop and maintain a thorough understanding of Zodia's products, target market and competition by conducting market research, analysing client behaviour and gathering data on competitors.
  • Developing sales tactics to generate leads and deliver an ongoing pipeline of desirable clients in line with Zodia’s global strategy.
  • Initiating and managing relationships with prospective and in-region clients, serving as a key point of contact from initial outreach to onboarding.
  • Generating opportunities to represent Zodia at key client meetings and local events.
  • Determining pricing strategies based on local market knowledge.
  • Developing sales materials and tailored proposals in line with client requirements.
  • Presenting, promoting and selling products/services using solid and well thought through arguments.
  • Co-ordinating product demonstrations for clients during the sales cycle.
  • Delivering operational effectiveness in running in-region sales operation including knowledge management and pipeline discipline via hubspot.
  • Working collaboratively with sales colleagues globally to maximise commercial returns for Zodia as a whole.
  • Optimising sales processes to drive an efficient interplay between in-region resources and the central team.
  • Feed into collective company intelligence on customer needs, problems, interests, competitive activities, and potential for new products and services.

Customer onboarding

  • By leveraging in-region and global resources you help optimise the client onboarding journey.

Client success

  • Acting as a trusted advisor to on-boarded clients, offering strategic insights and best practices in the digital asset industry.
  • Making sure SLA Management controls are applied and constantly reviewed, primarily against risk and compliance frameworks to ensure full compliance to all policies and regulatory obligations.
  • By leveraging in-region and global resources, you ensure ongoing client success for smaller scale clients including helping identifying opportunities for growth.

Account growth

  • Developing a deep and ongoing understanding of each client’s business objectives, challenges and requirements.
  • Collaborate with Relationship Managers to deliver client satisfaction and account growth through additional opportunities for increasing AUC, implementation fees and other revenue sources.

Key Stakeholders:

  • CEO, Singapore
  • Head of APAC
  • Chief Compliance Officer, Singapore
  • In-region Clients
  • In-region Employees

Requirements

There are six key attitudinal and behavioural attributes valued at Zodia which you are expected to uphold and role-model:

1.      Inspiration

  • Is a positive influence galvanising colleagues, stakeholders and clients around a common goal
  • Is cleverly inventive and resourceful
  • Exchanges meaningful feedback to contribute to collective improvemen

2.     Focus

  • Can identify what’s important and prioritise that first
  • Focuses on great outcomes rather than process
  • Keeps the end goal front of mind

3.      Trust

  • Reliably delivers on promises and commitments
  • Listens intently to empathise with other points of view
  • Communicates consistently, transparently and with humility

4.      Velocity

  • Accomplishes amazing amounts of important work
  • Smartly separates what must be done well now from what can be improved later
  • Has a bias to action and avoids analysis paralysis

5.      Curiosity

  • Learns rapidly and eagerly to quickly understand
  • Experiments with innovative technologies
  • Views change as an opportunity

6.      Ingenuity

  • Constructively challenges assumptions and suggests better approaches
  • Addresses root causes rather than treating symptoms
  • Shrewdly learns from experience to improve

Zodia is committed to diversity and inclusion. By providing equal opportunities we foster a work environment which embraces diversity and gets the best out of the broadest spectrum of people to sustain business performance and competitive advantage. We build an inclusive culture by demonstrating respect for each other’s unique strengths and perspectives to enable every employee to develop a sense of belonging and can maximise their potential.

Benefits

We offer a range of fantastic benefits including:

  • Competitive employer contribution pension scheme
  • Private health care
  • Critical Illness cover
  • Life Insurance
  • 30 days annual leave
  • Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)