Operations Administrator
12 hours ago
**Job description**
**Responsibilities**:
**Assists with customers’ requests**
**Assists salesmen to provide administrative and business development support**
**Supports service operations and administrative functions**
**Ensure completeness of sales agreements / account openings / closures / update instruction and relevant supporting documents are submitted**
**Basic compliance checks on relevance documents**
**Resolves conflicts timely and efficiently in a fast-paced environment**
**Work actively with marketing to ensure smooth and excellent service delivery**
**Handles customer's feedback, complaints, and compliments for quality management**
Who We are Looking for?
**Minimum N Level holders or equivalent and above**
**A Proficient with Microsoft Office Suite**
**Ability to understand severity and dimensions of issues and escalate to Management timely**
**Must be able to handle customers’ requests and complaints efficiently in a fast-paced environment**
**Prior customer service, call-center experiences or experiences in handling complaints have a better advantage**
**Have a valid Class 3 Driver’s License will be welcome.**
**Must be flexible to work on weekends as it is a 5.5 days’ work-week job**
**Independent, discipline, highly organized worker who is able to multitask and a team player**
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
**Salary**: $1,800.00 - $2,600.00 per month
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
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