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Customer Service Business Support, Diagnostics

2 weeks ago

Central Singapore Siemens Healthcare Pte Ltd Full time

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come in and join our team as** Customer Services Business Support, Diagnostics (DX)** to **maintain highest customer satisfaction within the framework of Siemens Healthineers, Customer Services.**

Your tasks and responsibilities:
You will support strategic direction for Service 4.0.
- You will support DX digitalization to align with other SHS and DX support teams.
- You will support phased implementations Service 4.0 country information packs.
- You will support and monitor data operation metrics and integrated dashboards.

**Your qualifications and experiences**:

- You have a Bachelor Degree in Business.You have at least 1 year of professional experiences in business support/ management with DX operations experience.
- You have deep knowledge in Siemens Healthineers Laboratory Diagnostics product portfolio and advanced understanding of Siemens Healthineers products, services and market.
- You have experience in leading a team would be a plus; ability to lead, inspire and manage a team on individual contributors and professionals.

**Your attribute and skills**:
- You are a strong communicator
- Your ability to build sound working relationships internally and with customers will ensure success in this role
- You are proficient in English both written and spoken
- You able to produce quality data driven analysis, proposals and presentations

**Working Location: Australia, China, India, Japan, Korea, Malaysia, Singapore**

**Our global team**:
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

**Our culture**:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

**To all recruitment agencies**: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

**Organization**: Siemens Healthineers

**Company**: Siemens Healthcare Pte Ltd

**Experience Level**: Experienced Professional

**Job Type**: Full-time