Customer Service Executive

**Job Responsibility** Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include: - Assist in the day to day administration of the centre (roster, scheduling, payments, etc.) - Assist in student enrolments (enquiries, assessments, registration,...

**Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...

**Responsibilities**: - _Service Excellence:_ - Plans, develops and executes Service Excellence strategies and programmes - Analyses customer service related data to draw insights for designing of effective service excellence policies and programmes - Support/implement targeted marketing campaigns to increase customer loyalty, retention and satisfaction -...

**Responsibilities**: - Respond to customers’ queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Minimally GCE ‘O’ Level / GCE ‘A’ Level certificate / NITEC graduate or equivalent - Able to communicate fluently in English and at least one other language to attend to non-English speaking...

**About us**: Urban Space Self - Storage is a modern storage concept catering to the storage needs of the modern living and offices. We are looking to build a talented and passionate team who are excited to partner us in our journey to be the best-in-class self storage company in the region. We welcome people who share our passion and values and are...

**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Mount Faber** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

**About us**: Urban Space Self - Storage is a modern storage concept catering to the storage needs of the modern living and offices. We are looking to build a talented and passionate team who are excited to partner us in our journey to be the best-in-class self storage company in the region. We welcome people who share our passion and values and are...

**Responsibilities**: - Handle phone calls from residents - Perform counter duties and general administrative work (e.g. prepare reports, follow up on cases, etc.) **Requirements**: - GCE ‘O’ / ‘A’ Level/ NITEC / HNITEC in Office Skills, Business Admin or Other related courses - Possess good communication and customer service skills - Meticulous...

**Responsibilities** - Manage inbound outbound calls in a timely manner - Follow SOPs when handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers - Keep records of all conversations in Operation Centre databases - Meet...

Serve as a primary point of contact for clients, addressing inquiries and offering exceptional service - Efficiently schedule appointments between potential clients and our sales team - Assist in identifying potential leads and supporting sales efforts - Maintain accurate client records in our system - Work closely with cross-functional teams to ensure a...