Customer Service Officer

7 days ago


Bukit Merah, Singapore EM Service Pte Ltd Full time

**Responsibilities**:

- Respond to customers’ queries and concerns with the aim of achieving first call resolution satisfactorily

**Requirements**:

- Minimally GCE ‘O’ Level / GCE ‘A’ Level certificate / NITEC graduate or equivalent
- Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
- Prior experience in a call centre environment is preferred
- Possesses a customer service mind set and is able to empathise with customers and quickly grasp the issues they’re facing
- Curious and excited by the challenge of solving both simple and difficult problems for customers

Please send your resume to: Sharin Chua / Phoebe Goh / Juna Lim

**CAREER PROSPECTS & BENEFITS**

We provide equal opportunities and ample training to our staff to enhance their knowledge and develop their skills in a safe and conducive working environment.

**LEAVE**
- Annual leave
- Marriage leave
- Compassionate leave
- Medical leave
- Maternity leave
- Paternity leave
- Shared parental leave
- Childcare leave

**MEDICAL**
- Subsidised outpatient medical claim
- Insurance coverage

**REIMBURSEMENT**
- Holiday claim
- Subsidised dental claim

We provide our staff with pro-family benefits, a conducive work environment, training opportunity, career advancement and an attractive remuneration package.

Human Resources

EM Services Pte Ltd

201 Kim Tian Road

03-400 S160201

Tel : 62788282



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