Customer Service Executive

**Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...

Purpose of JobThe Customer Service Executive supports day-to-day operations in sales order processing, customer communication, and supply coordination.This role ensures smooth order flow within Microsoft Dynamics 365 Business Central, while liaising closely with the Sales, Procurement, Engineering, and Logistics teams to deliver superior service and timely...

**Responsibilities** - Manage inbound outbound calls in a timely manner - Follow SOPs when handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers - Keep records of all conversations in Operation Centre databases - Meet...

**Zim Singapore Pte. Ltd** - Export/Import - Receive and process shipment orders triggered by Customers - Book freight with nominated carriers based on customer's carrier routine guide. - Provide quotation on other services such as warehousing and transportation and documentation services - Liaise with the truckers to collect and truck empty containers from...

Basic up $3,200Attractive bonus + 14 days annual leaveMon-FriBukit MerahResponsibilitiesLiaise with clients, shipping lines, co-loaders, and overseas agents.Handle calls, enquiries, and shipment arrangements.Coordinate transport and customs clearance applications.Support shipping admin and prepare freight quotations.QualificationsAt least 1 year of relevant...

**What you will be deliver** Provide quality customer services to prospective and existing clients in a professional manner Answer and handle customer’s enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully Work with a team of customer servicing staff in providing full support to clients’...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...

**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...

**Responsibilities** - Process daily orders and other transactions for distributors at the counters, create awareness on on-going highlights. - Handle enquiries on the ground and pro-actively and provide the best assistance and customer services daily. - Provide guidance and knowledge to customer on digital / website. - Handle cash and E-payments...