Customer Service Associate
14 hours ago
**Responsibilities**
- Process daily orders and other transactions for distributors at the counters, create awareness on on-going highlights.
- Handle enquiries on the ground and pro-actively and provide the best assistance and customer services daily.
- Provide guidance and knowledge to customer on digital / website.
- Handle cash and E-payments accurately
- Provide daily cash reconciliation and ensure no discrepancy; deposit cash to bank
- Provide training and guidance for new and less experience staff to maintain high level customer services
- Liaise with various departments to provide solutions and feedback to distributors
- Provide excellence customer service
- Replenish daily stock on the shelves and reconcile the inventory list to ensure no discrepancy
- Monthly stocks check
- Handle stocks receiving 3 times a week (stocks level based on sales and on-going ad-hoc promo/ events)
- Provide basic product explanation to ABOs pro-actively
- Balancing between adhering to company guidelines and customer’s demands.
- Monitor and ensure the facilities, digital signage, promotion display within shop are in good condition
- Initiate to perform ad-hoc duties and admin duties assigned
- Will be required to perform overtime (if needed)
**Skills and Knowledge**
- Product knowledge
- Good command of Mandarin & English
- Good communication skill
- Computer skills (Microsoft office)
**Experience**
- Experience in retail shop environment.
- Customer service experience dealing with distributors
- Able to work based on shop working shift
-
Customer Service/call Centre Officer
14 hours ago
Bukit Merah, Singapore EM Service Pte Ltd Full time**Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...
-
Retail Customer Service Associate
1 week ago
Bukit Merah, Singapore RENTADELLA PTE. LTD. Full timeAt Rentadella, we are dedicated to making every woman feel beautiful and confident on their special day while promoting sustainability through our dress rental services. With a vast collection of hundreds of dresses in various sizes and styles, you will play a crucial role in helping our customers find the perfect dress for their occasion. As part of our...
-
Retail Customer Service Associate
2 weeks ago
Bukit Merah, Singapore RENTADELLA PTE. LTD. Full timeAt Rentadella, we are dedicated to making every woman feel beautiful and confident on their special day while promoting sustainability through our dress rental services. With a vast collection of hundreds of dresses in various sizes and styles, you will play a crucial role in helping our customers find the perfect dress for their occasion. As part of our...
-
Associate, Corporate Services
2 weeks ago
Bukit Merah, Singapore Lions Befrienders Service Full time $30,000 - $60,000 per yearWe are seeking students who are passionate about learning, creativity, and making a difference in the community care sector. This temp assignment provides the opportunity to gain hands-on experience in communications, writing, and research, while supporting projects that enhance organisational effectiveness and social impact.
-
Senior/customer Relations Assistant
14 hours ago
Bukit Merah, Singapore EM Service Pte Ltd Full time**Responsibilities** - Manage inbound outbound calls in a timely manner - Follow SOPs when handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers - Keep records of all conversations in Operation Centre databases - Meet...
-
Customer Service/ Logistics Coordinator
5 days ago
Bukit Merah, Singapore Search Personnel Full timeCustomer Service/ Logistics Coordinator – Up to $4,200 + VB – Bukit Merah Position: Customer Service/ Logistics Coordinator (Shipping/ Logistics)Location: Bukit Merah Working hours: 5 Days Work Week (8.30am to 6pm)Salary: Up to $4,200 + Variable Bonus (commensurate with experience)Duration: Permanent Responsibilities Coordinate shipments with customers,...
-
Customer Service Officer
6 days ago
Bukit Merah, Singapore GOGOVAN SINGAPORE PTE LTD Full time**What you will be deliver** Provide quality customer services to prospective and existing clients in a professional manner Answer and handle customer’s enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully Work with a team of customer servicing staff in providing full support to clients’...
-
Customer Service Officer
6 days ago
Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...
-
Customer Service Officer
4 days ago
Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time**Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...
-
Customer Service Executive
6 days ago
Bukit Merah, Singapore WEO CORPORATION PTE. LTD. Full time $40,000 - $80,000 per yearPurpose of JobThe Customer Service Executive supports day-to-day operations in sales order processing, customer communication, and supply coordination.This role ensures smooth order flow within Microsoft Dynamics 365 Business Central, while liaising closely with the Sales, Procurement, Engineering, and Logistics teams to deliver superior service and timely...