Assistant Manager, Technology

3 days ago

Changi, Singapore SATS Full time

**About us** About SATS - Feed and Connect Communities**

SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, food service chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

**Key Responsibilities**
- Manage overall solutions, new proposals and identify opportunities to improve or implement strategies to expand the Corporate IT services.
- Identify areas of concerns, issues and implement strategic solutions to further improve IT operations.
- Manage issues and risks associated with the projects, including balancing scope, schedule, budget, quality, and risks, and will manage aspects through formal change management mechanisms.
- Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
- Ensure accurate development and traceability of requirements during project lifecycle
- Manage the end-to-end project delivery including procurement process.
- Manage the change enablement process throughout project duration.
- Manage and develop customer relationships and perceptions to achieve mutual goals
- Determine the project approach, staffing, responsibilities, and schedule.
- Engage and manage appropriate onshore and offshore vendor resources, including Service Licensing Agreements (SLAs) in meeting requirements and service level agreements.

**Key Requirements**
- Bachelor's degree in business or technology-related field (or equivalent).
- At least 5 years of working experience in implementing technology projects.
- At least 3 years of project management experience, preferably on Microsoft solutions.
- Preferably with experience in Corporate Systems and CRM.
- Possess a global perspective mindset to evolve with the organisation.
- Demonstrated ability to think and work systematically and logically.
- Good understanding of contract terms and interpretation.
- Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance, etc.)
- Experience in customer expectations management.
- Demonstrated experience employing project management methods, tools, techniques.
- Clear and concise oral and written communication.
- Results oriented / self-directed ability to drive change in unstructured environment.
- Good client interface and presentation skills.

Job Reference: SATS01701

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