Customer Service

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

Location: Changi Business Park• Process end-to-end customer orders in the ERP system, received via email, phone, or other channels, ensuring compliance with standard operating procedures.• Proactively contact customers via phone to confirm details or resolve issues when necessary.• Act as the first point of escalation for customer inquiries and...

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline. 2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer. 3) Monitor consolidations for various destination, monitor on the space and rates. 4) Send flight schedules to customer upon confimation. 5) Arrange adhoc cargo...

Act as the main liaison between shippers and consignees, ensuring smooth communication and coordination.Respond to customer inquiries and provide accurate quotations for ad hoc or special shipping requests.Manage customer service and sales support, covering both pre-sales and post-sales activities.Foster a results-driven culture with a strong emphasis on...

Roles & Responsibilities - Promote excellent customer service and ensure satisfaction is delivered consistently. (Freight forwarding) - Build a strong relationship with customer and agents. - Communicate and follow-up with customer daily on the status of their shipments or deliveries. - Ensure customer's requirements are communicated with operations team...

Customer Service Agent (Changi Airport Lounge)6 days work week, rotating shift (morning, noon and night shift)Basic $2,000 - $2,600 + Shift allowance Avg $300-$500 + Overtime PayBenefits:Eligible for AWS and Performance Bonus (average 2-3 months)Joining Bonus of $5kStaff transport will be provided for candidates working beyond midnightJob...

**Responsibilities** - **Responsibilities**: - To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required. - Ability to understand customers’ needs and provide appropriate solutions and attention - Review customer...

**Duties** - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform opening and closing settlement for POS and BSS for daily cash reconciliation - Perform bag wrapping service and...

Menu Appreciation-Be well-versed in the lounge's food and beverage offerings, with emphasis on the Singapore Hawker Fair menu.-Understand and communicate information on allergens and dietary restrictions to guests accurately.Mis-en-place-Prepare and polish glassware, silverware, and crockery to ensure readiness for service.-Set up service stations, dining...

Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...