full-time customer service officer

2 days ago

Changi, Singapore National Service Resort & Country Club Full time $3,000 - $6,000 per year

Employee Benefits (for all permanent full-time positions only*)

  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Long Service Award
  • Birthday gift
  • Corporate rate for selected tourist attractions

  • Privileged rates for usage of Club facilities

  • Terms & conditions apply. All positions are open to Singaporeans & PRs only.

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries and a recent photo to

We regret that only shortlisted candidates will be notified.

4) FULL-TIME CUSTOMER SERVICE OFFICER (MEMBERSHIP)

The Job:

  • Handle membership enquiries via phone calls and emails on daily basis.
  • Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.
  • Follow up and collect membership entrance fee due from new applications and/or membership renewals. These include calling prospective members to close sales and remind expiring members to renew membership.
  • Activate and process new membership applications and/or membership renewals including preparing the membership package upon entrance fee payment made by members on a daily basis.
  • Process of members' application for suspension of membership due to medical reason, or absent membership due to overseas work posting, study, etc.
  • Process of security refund and/or account credit balance to members upon membership expiry or resignation.
  • To stand-in for and perform the duties at Membership Centre as and when necessary.
  • Any other adhoc assignment/ project that maybe assigned by HOD/ supervisor from time-to-time such as membership recruitment drive, Open House event, etc.

Requirements:

  • Min. GCE 'O' levels
  • At least 1 year of working experience in Customer Service/Administrative works/Membership services
  • Service and people oriented with an interest to work in country club environment and a good team player
  • Candidates with more experience may be considered for Officer (Membership) position

Additional Information:

  • 5-day work week (Mon to Fri)
  • Working Hours: 8:00am to 5.15pm OR 8:30am to 5.45pm
  • Staff transport provided at Tanah Merah MRT station

  • Full-time Customer Service Officer

    1 week ago

    Changi, Singapore National Service Resort & Country Club Full time

    **Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...

  • Full-time Customer Service Officer

    3 days ago

    Changi, Singapore National Service Resort & Country Club Full time

    **Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...

  • full-time officer

    2 days ago

    Changi, Singapore National Service Resort & Country Club Full time $25,000 - $40,000 per year

    Employee Benefits (for all permanent full-time positions only*)Annual and medical leaveAnnual Wage Supplement (13th month bonus)Variable bonusSubsidies for medical, dental & holidayMedical and group insurance coverageLong Service AwardBirthday giftCorporate rate for selected tourist attractionPrivileged rates for usage of Club facilitiesTerms & conditions...

  • Full-time Customer Service Officer

    2 weeks ago

    Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Input enquiry details into CMS to maintain updated prospective member records on a daily basis. - Update members’ account services requests into CMS to maintain updated membership records on a daily basis. - Update members’ payment record into CMS to reflect updated payment records on a daily basis. - Call prospective to close sales on a...

  • full-time Customer Service Officer

    4 days ago

    Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

  • Full-time Customer Service Officer

    2 weeks ago

    Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handling telephone calls, answering enquiries on the Club’s facilities and functions. - Cashiering duties. - Membership services - collection of sub-fees - Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department - Administering lost and found items. -...

  • Full-time Customer Service Officer

    3 days ago

    Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handle booking of golf slots for members and corporate members - Perform registration and issuance of course tickets - Keying in of golfers’ scorecards - Answering of phone enquiries - Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day - Ensure that ISO Quality Procedures...

  • full-time officer

    4 days ago

    Changi, Singapore National Service Resort & Country Club Full time $30,000 - $60,000 per year

    The Job:Main Duties & Responsibilities:Assist with preparation of Purchase Requisitions, memos and tender documents for Course Maintenance (CM) - Changi & Kranji locationsProduce agendas and take minutes for Tender Evaluation Committee meetingsMaintain accurate and reliable stock record of all inventory items (Changi & Kranji locations).Assist in the...

  • Officer / Customer Service Officer (Membership)

    2 days ago

    Changi, Singapore National Service Resort & Country Club Full time $30,000 - $40,000 per year

    1.    Handle membership enquiries via phone calls and emails on daily basis.2.    Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.3.    Follow up and collect membership entrance fee due from new applications and/or membership renewals....

  • Part-time Customer Service Officer

    4 days ago

    Changi, Singapore Changi Airport Recreation Club Full time

    We're Hiring! Join Us as a Part-Time Customer Relations Officer! Changi Airport Recreation Club (CARC) is looking for a Part-Time Customer Relations Officer to join our team! If you have a passion for customer service and enjoy working in a dynamic environment, we’d love to hear from you! Location: Changi Airport Terminal 2 **Salary**: $10/hr Shifts:...