full-time customer service officer

1 day ago

Changi, Singapore National Service Resort & Country Club Full time $3,000 - $6,000 per year

Employee Benefits (for all permanent full-time positions only*)

  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Long Service Award
  • Birthday gift
  • Corporate rate for selected tourist attractions

  • Privileged rates for usage of Club facilities

  • Terms & conditions apply. All positions are open to Singaporeans & PRs only.

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries and a recent photo to

We regret that only shortlisted candidates will be notified.

4) FULL-TIME CUSTOMER SERVICE OFFICER (MEMBERSHIP)

The Job:

  • Handle membership enquiries via phone calls and emails on daily basis.
  • Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.
  • Follow up and collect membership entrance fee due from new applications and/or membership renewals. These include calling prospective members to close sales and remind expiring members to renew membership.
  • Activate and process new membership applications and/or membership renewals including preparing the membership package upon entrance fee payment made by members on a daily basis.
  • Process of members' application for suspension of membership due to medical reason, or absent membership due to overseas work posting, study, etc.
  • Process of security refund and/or account credit balance to members upon membership expiry or resignation.
  • To stand-in for and perform the duties at Membership Centre as and when necessary.
  • Any other adhoc assignment/ project that maybe assigned by HOD/ supervisor from time-to-time such as membership recruitment drive, Open House event, etc.

Requirements:

  • Min. GCE 'O' levels
  • At least 1 year of working experience in Customer Service/Administrative works/Membership services
  • Service and people oriented with an interest to work in country club environment and a good team player
  • Candidates with more experience may be considered for Officer (Membership) position

Additional Information:

  • 5-day work week (Mon to Fri)
  • Working Hours: 8:00am to 5.15pm OR 8:30am to 5.45pm
  • Staff transport provided at Tanah Merah MRT station

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