Officer / Customer Service Officer (Membership)

2 days ago


Changi, Singapore National Service Resort & Country Club Full time $30,000 - $40,000 per year

1.    Handle membership enquiries via phone calls and emails on daily basis.

2.    Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.

3.    Follow up and collect membership entrance fee due from new applications and/or membership renewals. These include calling prospective members to close sales and remind expiring members to renew membership.

4.    Activate and process new membership applications and/or membership renewals including preparing the membership package upon entrance fee payment made by members on a daily basis.

5.    Process of members' application for suspension of membership due to medical reason, or absent membership due overseas work posting, study, etc.

6.    Process of security refund and/or account credit balance to members upon membership expiry or resignation.

7.    To stand-in for and perform the duties at Membership Centre as and when necessary.

8.    Any other adhoc assignment/ project that maybe assigned by HOD/ supervisor from time-to-time such as membership recruitment drive, Open House event, etc.

Requirements:

  • Min. GCE 'O' levels

  • At least 1 year working experience in Customer Service/Administrative works/Membership services.

  • Service and people oriented with an interest to work in country club environment and a good team player.

  • Candidates with more experience may be considered for Officer (Membership) position.



  • Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Input enquiry details into CMS to maintain updated prospective member records on a daily basis. - Update members’ account services requests into CMS to maintain updated membership records on a daily basis. - Update members’ payment record into CMS to reflect updated payment records on a daily basis. - Call prospective to close sales on a...


  • Changi, Singapore National Service Resort & Country Club Full time $3,000 - $6,000 per year

    Employee Benefits (for all permanent full-time positions only*)Annual and medical leaveAnnual Wage Supplement (13th month bonus)Variable bonusSubsidies for medical, dental & holidayMedical and group insurance coverageLong Service AwardBirthday giftCorporate rate for selected tourist attractionsPrivileged rates for usage of Club facilitiesTerms & conditions...

  • full-time officer

    2 days ago


    Changi, Singapore National Service Resort & Country Club Full time $25,000 - $40,000 per year

    Employee Benefits (for all permanent full-time positions only*)Annual and medical leaveAnnual Wage Supplement (13th month bonus)Variable bonusSubsidies for medical, dental & holidayMedical and group insurance coverageLong Service AwardBirthday giftCorporate rate for selected tourist attractionPrivileged rates for usage of Club facilitiesTerms & conditions...


  • Changi, Singapore National Service Resort & Country Club Full time

    **Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...


  • Changi, Singapore Changi Airport Recreation Club Full time

    We're Hiring! Join Us as a Part-Time Customer Relations Officer! Changi Airport Recreation Club (CARC) is looking for a Part-Time Customer Relations Officer to join our team! If you have a passion for customer service and enjoy working in a dynamic environment, we’d love to hear from you! Location: Changi Airport Terminal 2 **Salary**: $10/hr Shifts:...


  • Changi, Singapore CERTIS CISCO SECURITY PTE. LTD. Full time

    Grab this chance to work at Changi Airport!Position Summary: Responsible for handling customer inquiries, office administration and applications for various matters in a timely and professional manner. The objective is to enhance customer satisfaction, foster positive relationships, and support the company's reputation for excellent customer service....


  • Changi, Singapore Helius Technologies Pte Ltd Full time $40,000 - $80,000 per year

    Work Timings: Rotational Afternoon Shifts: 1 pm to 12 am ( 1 week day off and 1 weekend off )Customer Service Officer (Call Center/Banking Sector)Job Requirement:1 year of Customer service experience in banking sector OR5 years of non-banking customer service experience is preferred.Comfortable with using computer applications and tools.Background in...


  • Changi, Singapore WORLD OF AVIATION PTE. LTD. Full time

    1) Learn and operate different airlines’ websites and systems for bookings. 3) Coordinate and track shipments from Singapore to destination. 4) Handle daily and monthly reports to internal/external departments. 5) Able to work under pressure. 6) Perform other office duties as assigned by the Manager. 7) Work under mínimal supervision and complete...


  • Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handling telephone calls, answering enquiries on the Club’s facilities and functions. - Cashiering duties. - Membership services - collection of sub-fees - Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department - Administering lost and found items. -...


  • Changi, Singapore CGP Personnel Full time $40,000 - $60,000 per year

    About the RoleWe are looking for a highly motivated and service-oriented Membership Services Executive to support a well-established loyalty programme. In this role, you will ensure smooth end-to-end member servicing through close coordination with the Contact Centre, internal teams, and various stakeholders. You will help drive service excellence, support...