Customer Service

7 days ago


Changi, Singapore Kumpulan Development (S) Pte Ltd Full time $30,000 - $40,000 per year

Location: Singapore, Changi North Rise

Working Hours: 5 day work week (Monday to Friday)

Benefits:

  • Lunch provided
  • 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
  • Medical Benefits
  • Leave benefits according to MOM guidelines

Job Summary:

We are looking for a Customer Service (Inbound Call) team member to be the first point of contact for our company. This role primarily involves managing incoming phone calls and emails, ensuring they are directed to the appropriate team members efficiently and professionally. Occasionally, the role may also require covering the front desk when the regular staff is on leave.

Responsibilities:

  • Answer and manage incoming phone calls promptly and courteously
  • Direct calls to the appropriate personnel or take messages when necessary
  • Handle customer inquiries and complaints with professionalism, escalating when required
  • Assign leads from both online and offline channels to relevant team members
  • Monitor and manage the company's general email inbox, ensuring timely forwarding to appropriate staff
  • Process simple customer orders accurately and efficiently
  • Perform general administrative duties such as filing, data entry, and document handling
  • Occasionally cover the front desk, welcoming visitors and managing the reception area

Requirements:

  • Good communication and interpersonal skills
  • Ability to multitask and stay organized
  • Proficient in basic computer applications (Microsoft Word, Excel, and email)
  • Ability to work independently
  • Prior experience in customer service, receptionist, or front desk roles is an advantage


  • Changi, Singapore SELECT SERVICE PARTNER SINGAPORE PTE LTD Full time

    **Team Member (F&B)** **Full Time & Part Time available!** WE ARE EXPANDING OUR SSP FAMILY, COME JOIN US TODAY!! COME WORK WITH FRIENDS!! **Descriptions**: - Ensure daily operations run smoothly - Undertake day to day restaurant operational tasks which include cashiering & the taking of food & beverages orders - Greet and welcome restaurant diner in a...


  • Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    **The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...


  • Changi, Singapore National Service Resort & Country Club Full time $3,000 - $6,000 per year

    Employee Benefits (for all permanent full-time positions only*)Annual and medical leaveAnnual Wage Supplement (13th month bonus)Variable bonusSubsidies for medical, dental & holidayMedical and group insurance coverageLong Service AwardBirthday giftCorporate rate for selected tourist attractionsPrivileged rates for usage of Club facilitiesTerms & conditions...


  • Changi, Singapore National Service Resort & Country Club Full time $30,000 - $40,000 per year

    1.    Handle membership enquiries via phone calls and emails on daily basis.2.    Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.3.    Follow up and collect membership entrance fee due from new applications and/or membership renewals....


  • Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Input enquiry details into CMS to maintain updated prospective member records on a daily basis. - Update members’ account services requests into CMS to maintain updated membership records on a daily basis. - Update members’ payment record into CMS to reflect updated payment records on a daily basis. - Call prospective to close sales on a...


  • Changi, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handling telephone calls, answering enquiries on the Club’s facilities and functions. - Cashiering duties. - Membership services - collection of sub-fees - Administrative duties E.g. safe-keeping and proper recording of issuance of keys and administrative tasks as assigned by the Head of Department - Administering lost and found items. -...


  • Changi, Singapore HELIUS TECHNOLOGIES SDN. BHD. Full time $30,000 - $60,000 per year

    Position: Customer Service OfficerEmployment Type: 12-month contract (renewable)Location: Jurong East or Changi, based on client assignment.Working Arrangement: Onsite, 5 days a week, 1 weekday and 1 weekend off; may include holiday work.Working Hours in SG time: Afternoon Shifts1pm-10pm2pm-11pm3pm to 12 midnightAbout the RoleWe are looking for Customer...


  • Changi, Singapore dnata Singapore Pte Ltd Full time $30,000 - $40,000 per year

    SummaryThe Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for...


  • Changi, Singapore BLUE ELECTRIC PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** - Standby/Onsite to attend to service calls and customers’ needs - Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects - Site inspection and ensure the quality of work are achieved and comply with authorities/customers’...


  • Changi, Singapore DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. **About the position**: The Customer Service Associate is primarily responsible for the liaising with DSV’s customers and coordinating with the operation team, identifying...