Customer Service

6 days ago

Changi, Singapore Kumpulan Development (S) Pte Ltd Full time $30,000 - $40,000 per year

Location: Singapore, Changi North Rise

Working Hours: 5 day work week (Monday to Friday)

Benefits:

  • Lunch provided
  • 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
  • Medical Benefits
  • Leave benefits according to MOM guidelines

Job Summary:

We are looking for a Customer Service (Inbound Call) team member to be the first point of contact for our company. This role primarily involves managing incoming phone calls and emails, ensuring they are directed to the appropriate team members efficiently and professionally. Occasionally, the role may also require covering the front desk when the regular staff is on leave.

Responsibilities:

  • Answer and manage incoming phone calls promptly and courteously
  • Direct calls to the appropriate personnel or take messages when necessary
  • Handle customer inquiries and complaints with professionalism, escalating when required
  • Assign leads from both online and offline channels to relevant team members
  • Monitor and manage the company's general email inbox, ensuring timely forwarding to appropriate staff
  • Process simple customer orders accurately and efficiently
  • Perform general administrative duties such as filing, data entry, and document handling
  • Occasionally cover the front desk, welcoming visitors and managing the reception area

Requirements:

  • Good communication and interpersonal skills
  • Ability to multitask and stay organized
  • Proficient in basic computer applications (Microsoft Word, Excel, and email)
  • Ability to work independently
  • Prior experience in customer service, receptionist, or front desk roles is an advantage

  • Customer Service Officer

    1 week ago

    Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    **The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

  • Temporary Customer Service Officer

    3 days ago

    Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    **The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

  • Full-time Customer Service Officer

    23 hours ago

    Changi, Singapore National Service Resort & Country Club Full time

    **Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...

  • Customer Service Officer

    3 days ago

    Changi, Singapore Helius Technologies Full time

    **Position**:Customer Service Officer **Employment Type**: 12-month contract (renewable) **Location**: Jurong East or Changi, based on client assignment. **Working Arrangement**: Onsite, 5 days a week, 1 weekday and 1 weekend off; may include holiday work. **Working Hours in SG time: Afternoon Shifts** - 1pm-10pm - 2pm-11pm - 3pm to 12 midnight **About...

  • Customer Service Officer

    2 days ago

    Changi, Singapore Helius Technologies Full time $30,000 - $60,000 per year

    Position: Customer Service OfficerEmployment Type: 12-month contract (renewable)Location: Jurong East or Changi, based on client assignment.Working Arrangement: Onsite, 5 days a week, 1 weekday and 1 weekend off; may include holiday work.Working Hours in SG time: Afternoon Shifts1pm-10pm2pm-11pm3pm to 12 midnightAbout the RoleWe are looking for Customer...

  • Customer Service Associate

    8 hours ago

    Changi, Singapore DSV Full time $40,000 - $60,000 per year

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.About the position:The Customer Service Specialist is primarily responsible for the liaising with DSV's customers and coordinating with the operation team, identifying...

  • Customer Service Executive

    2 days ago

    Changi, Singapore ONEGLOBE CONSOLIDATORS (S) PTE. LTD. Full time

    About the role We are seeking a highly motivated and detail-oriented Customer Service Executive to join our team at the Changi Airfreight Centre. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients & Overseas Partners. Based in the Changi Airfreight Centre, you will play a crucial role...

  • Customer Service Representative

    1 week ago

    Changi, Singapore Akzo Nobel Paints (Singapore) Pte Ltd Full time $40,000 - $80,000 per year

    Location: Changi Business Park• Process end-to-end customer orders in the ERP system, received via email, phone, or other channels, ensuring compliance with standard operating procedures.• Proactively contact customers via phone to confirm details or resolve issues when necessary.• Act as the first point of escalation for customer inquiries and...

  • Customer Service Officer

    6 days ago

    Changi, Singapore Peoplebank Singapore Pte Ltd Full time $32,000 - $64,000 per year

    Customer Service Officer – Contract Location: East/Changi Business Park Monthly Salary: S$2,600.00/month Contract Duration: Until end-May About the Role We are seeking highly motivated individuals to join as Customer Service Officers supporting MasterCard credit card services. This is an excellent opportunity for fresh graduates with some work...

  • Export Customer Service

    1 week ago

    Changi, Singapore Hankyu Hanshin Express (S) Pte Ltd Full time

    1) Coordinate adhoc / consolidation booking with customer and booking of space with airline. 2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer. 3) Monitor consolidations for various destination, monitor on the space and rates. 4) Send flight schedules to customer upon confimation. 5) Arrange adhoc cargo...