Client Engagement Lead

**Client Engagement Lead**:

- Virtual, California
- Sales
- 315843

**Job Description**:
**About The Role**:
**Grade Level (for internal use)**:
13

**The Team**:The Enterprise Solutions division at S&P Global empowers a diverse spectrum of private equity and venture capital firms to effectively control their data and drive internal analytics and insights. Whether it is for portfolio analytics, valuations, investor reporting, or on-demand insight into operating metrics of a specific asset, this team is at the forefront of the FinTech space.

**Responsibilities & Impact**:The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided. This team acts as the primary point of contact for non-commercial relationship management with clients.
- Partnering with clients to understand their needs, objectives, product usage, and overall internal workflows.
- Provide constructive and actionable client feedback to Product Management or other departments regarding product requirements, enhancement requests, and ideas.
- Providing transparency to internal stakeholders regarding issues, risks, and opportunities.
- Increasing product adoption and usage among clients.
- Collaborating with sales to schedule client meetings and demos.
- Checking in with clients regularly and offering support**.**

**Compensation/Benefits Information**

S&P Global states that the anticipated base salary range for this position is $123,941 to $184,087. Base salary ranges may vary by geographic location.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, **.**

**What We’re Looking For**:

- Bachelor’s degree in Finance, Economics, Management, Business Administration, or relevant field.
- 5+ years experience in account management, client success, or other client-facing roles
- Private markets/fintech industry knowledge and interest.
- Excellent written and verbal communication skills and an outstanding customer service orientation.
- Strong organizational skills and ability to manage multiple tasks.
- The ability to work well both independently and within a team.
- The ability to work well within a fast-paced environment, handle high-pressure situations, and manage deadlines appropriately.

**Right to Work Requirements**:
This role is limited to persons with indefinite right to work in the United States.

**Return to Work**:
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

**About S&P Global Market Intelligence**

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

**What’s In It For**You?**

**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

**Our Values**:
**Integrity, Discovery, Partnership**

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.

**Benefits**:**

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources