Client Experience Associate
3 days ago
HARDSKILLS seeks a** Client Experience Associate** to play a crucial role in ensuring outstanding customer service and seamless client experiences. In this role, you will support the Client Experience (CX) Manager in account management, data analysis, and client research to enhance customer relationships and business outcomes. This role offers a unique opportunity to develop data analysis, collaboration, and project management skills while gaining exposure to a fast-growing edtech organization.
**Key**Responsibilities**:
- ** Account Management Support**: Assist the CX Manager by managing administrative tasks, coordinating updates, and maintaining accurate client documentation.
- ** Customer Journey Enhancement**: Support process improvements across the client lifecycle, from onboarding to renewal, ensuring consistent engagement and satisfaction.
- ** Data Analysis & Insights**:
- Monitor and analyze customer data, feedback, and trends to provide actionable insights.
- Prepare business reviews and recommend strategies to enhance engagement and retention.
- ** Client Research**: Conduct research to identify opportunities for collaboration and share findings with the CX Manager.
- ** Collaboration & Collateral**: Assist in creating client-specific presentations, reports, and collateral to support initiatives.
**What we offer**:
- ** Learning and Career Growth**: Access dynamic development opportunities and clear paths for advancement.
- ** Inspiring Team**: Work with a talented, passionate, and experienced team committed to meaningful outcomes.
- ** Global Exposure & Diverse Perspectives**: Collaborate with a global team that brings varied experiences and perspectives but is united by a shared purpose.
- ** Output-driven Work**:Standard business hours based on location, with the flexibility to accommodate occasional global team meetings that bridge time zones. We measure and reward work quality & output.
- ** Hybrid Model**:Enjoy a hybrid model that allows you to work from home with periodic meeting in-person as a team around collaborative and project work.
**Experience & Skills**:
- ** Bachelor’s degree**or equivalent with 4-6 years’ corporate work experience.
- ** Critical Thinker**: Proactive, able to anticipate what can go wrong and work quickly and collaboratively to solve problems.
- ** Growth Mindset**:Avid reader of global business and current affairs, with demonstrable track record of learning new skills and developing an exceptional career.
- ** Exceptional Communication**: Outstanding written and verbal skills. Articulate ideas effectively, accept feedback constructively. Confident, personable style.
- ** Sense of Urgency**: Ability to work calmly and efficiently under pressure.
- ** Strong Organizational Skills**:Highly organized with attention to detail.
- ** Technical Proficiency**: Fluent with Microsoft Office suite, especially Excel and PowerPoint.
**How to Apply**:
-
Client Experience Representative
3 days ago
Remote, Singapore Hardskills Pte Ltd Full timeHARDSKILLS seeks **Client Experience Representatives** to work alongside our Customer Experience Managers supporting the world’s most innovative brands in workforce transformation. This role suits individuals with up to 2 years of corporate work experience. You’ll learn foundational skills of building and managing trusted Client relationships and be on...
-
Client Success Associate
1 week ago
Remote, Singapore iConnections Full time**About Us**: iConnections is a community that connects the investment management industry year-round. Our software platform seamlessly connects managers and allocators for virtual meetings, giving managers the ability to subscribe and share information with allocators who can efficiently select and meet managers all on one platform. Uniquely, purpose and...
-
Telesales Associate
1 week ago
Remote, Singapore Uncoverin Pte Ltd Full timeWe are seeking a highly motivated and results-oriented 100% commission based telesales associate based in Singapore to join our team. As a telesales associate, you will be responsible for reaching out to leads via phonecalls, leveraging your expertise in website and marketing, and driving sales. Your main focus will be on identifying potential leads,...
-
(High Comms!) Sales Associate
3 days ago
Remote, Singapore Uncoverin Pte Ltd Full timeWe are seeking a highly motivated and results-oriented pure-commission sales associate to join our team. As a sales associate, you will be responsible for generating leads, leveraging your expertise in website and marketing, and driving sales. Your main focus will be on identifying potential leads, advising clients on marketing gaps, and closing...
-
Sales Associate
3 days ago
Remote, Singapore Uncoverin Pte Ltd Full timeWe are seeking a highly motivated and results-oriented 100% commission based sales associate based in Singapore to join our team. As a sales associate, you will be responsible for generating leads, leveraging your expertise in website and marketing, and driving sales. Your main focus will be on identifying potential leads, advising clients on marketing...
-
Client Service Associate Intern
1 week ago
Remote, Singapore Cadence Translate Full time**Role Summary** This is an internship role for our Client Service team, which is the revenue engine of Cadence. The CS team combines project delivery, account management, network management, and product management in one team. This leads to dynamic career growth as your skill set evolves to be an executive capable of scaling teams and running P&Ls. You...
-
Client Support Specialist
7 days ago
Remote, Singapore Ticketmaster-Singapore Full timeJob Summary: Job Summary: JOB DESCRIPTION -Client Support Specialist Location: Milwaukee | Chicago | Minneapolis | Des Moines | St. Louis | Work From Home Division: Ticketmaster US THE TEAM The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business...
-
Associate, Incident Response
3 days ago
Remote, Singapore Constangy, Brooks, Smith & Prophete, LLP Full time $80,000 - $120,000 per yearConstangy, Brooks, Smith & Prophete seeks an associate attorney to join our Cybersecurity & Data Privacy practice group. We are able to support a fully remote working set up for this role from anywhere in the contiguous US. The ideal candidate will have prior experience handling data privacy and cybersecurity matters, with a particular focus in incident...
-
Associate Consultant
7 days ago
Remote, Singapore nahc.io Full time**Overview** Our client, a global leader in Laboratory Information Management Systems (LIMS), is seeking a talented and motivated LIMS Implementation Associate Consultant to join their expanding business in the Japanese market. This is a fully remote position requiring 3-5 trips per year to Japan for client-side implementation. Fluency in both Japanese and...
-
Remote - Junior Manager, Attendee Experience
1 week ago
Remote, Singapore ICS International Conference Services Full time**We are Recruiting! - Junior Manager, Attendee Experience** **Location** ICS employees work in a predominantly remote work environment. **The Company** A highly respected player at an international level, International Conference Services Ltd. (ICS), is a Professional Conference Organizer in business for over 45 years that works with national and...