Service Operation Lead

**Operations Lead Job Description**: - Responsible for managing a team of professionals to design, implement, and maintain our service desk operations for the enterprise. - The position will be responsible for Reviewing and pulling insights from analytics and data, Implementing change that anticipates and addresses customer questions, needs, and complaints....

Job purpose The Purchaser supports the Technical Department by handling day-to-day procurement operations in alignment with the company’s policies and procedures The role is responsible for sourcing, processing, and coordinating orders for vessel spares, services, and supplies while ensuring timely delivery, cost-effectiveness, and full compliance with the...

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. - Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. - You should have advanced proficiency in Service Delivery...

Job descriptionKey ResponsibilitiesStore Daily Operations ManagementTake full responsibility for the daily operations of the store, including front-of-house, kitchen, and inventory management.Develop and implement Standard Operating Procedures (SOPs) to ensure food safety, service quality, and customer experience.Team Management and Staff...

**Responsibilities**: - Lead, manage and coach the Customer Service Operations team to achieve service quality and productivity for optimal customer experience - Supervise and track customer service workflow to improve processes to increase efficiency and improve quality of individual and team performance - Continuously train and upskill existing and new...

Coordinating all activities related to Chartering matters and operations. Main tasks and responsibilities: Negotiation with vessel brokers/owners for prefixing new Charter vessels. Fixing Charter Party agreements. Coordination with Legal Department for prefixing of the Charter Party. Coordinating between internal departments for operational and accounting...

[What the role is]ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS[What you will be working on]We seek an energetic professional to be part of the Team that addresses public queries and suggestions. You should be keen to explain LTA's vision for land transport on behalf of LTA. You will need to work with other internal divisions and external agencies to...

Responsible for coordination of capacity and allocations, ensuring maximum utilization of vessels based on commercial priorities and optimal customer care. Establish and maintain a highly professional relationship with various stakeholders within the organization, acting as a liaison between commercial and sales management and operational Line Management....

Senior Executive - Business Process Management Department: Business Process Management Experience required: 2 - 4 years Job title: Business Process team Grade: (Specify Grade)Department: Business Process Management Direct reports: N/A Reporting to: (Specify Supervisor)Dotted line reporting: N/A Job purpose: The Business Process team supports and coordinates...

Senior Manager or General Manager – Equipment Management We are hiring on behalf of our client, a leading global container liner company, for the position of Manager Equipment Manager OR General Manager - Equipment Management based in Singapore. Department: Equipment Management Grade: G or H Reporting to: Global Director – Equipment Management Direct...