Customer Service Operations Lead

As the Customer Service Lead, your ultimate goal is to coach a team, driving individuals towards their goals, and resulting in an excellent customer experience. The Customer Service Lead is responsible for mentoring Customer Experience agents and helping to improve on their KPI. You will champion the vision for our company's customer experience and help to...

-Job description **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...

Description:Manages the repacking and labelling of products operations by leading the team to ensure smooth and speedy delivery of products to clients.Ensure the warehouse practices are in compliance to the safety code of conduc.Maintains warehouse staff by recruitment, selection,orientation and training of employees.Determines staffing levels and in charge...

**Operations Lead Job Description**: - Responsible for managing a team of professionals to design, implement, and maintain our service desk operations for the enterprise. - The position will be responsible for Reviewing and pulling insights from analytics and data, Implementing change that anticipates and addresses customer questions, needs, and complaints....

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

CUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. - Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. - You should have advanced proficiency in Service Delivery...

Since the 1930s, the way we commute, socialise and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t. At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah and Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey,...

Job descriptionKey ResponsibilitiesStore Daily Operations ManagementTake full responsibility for the daily operations of the store, including front-of-house, kitchen, and inventory management.Develop and implement Standard Operating Procedures (SOPs) to ensure food safety, service quality, and customer experience.Team Management and Staff...

**Singaporean only** **Duties / Tasks** **Counter Duties** - Attend to general members’ and guests’ enquiries on Clubhouse and association level activities and facilities. - Process all Clubhouses booking in the computer system (SAFRA Management System - Online, etc). To know the use of manual receipts / the rates, in the event of a computer...