Team Lead, Customer Service

Overview Job Title : Customer Service Manager Location : Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work)Working Days & Hours : Monday to Friday, 8am to 5pm Basic Salary : $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply)Requirements Bachelor's Degree in Business...

Description Overview Job Title : Customer Service Manager Location : Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work) Working Days & Hours : Monday to Friday, 8am to 5pm Basic Salary : $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply) Requirements Bachelor’s...

Description Overview Job Title : Customer Service Manager Location : Tuas (Company Transport / Transport Allowance ($800) if candidate drives to work)Working Days & Hours : Monday to Friday, 8am to 5pm Basic Salary : $4000 to $4200 + Handphone Reimbursement: Capped at $60 (Based on bill or receipt) + Sign-on Bonus (T&C apply)Requirements Bachelor's Degree in...

**Role**: Customer service Team Lead **Description** - Coach and guide customer service officers (CSOs) to answer customers’ queries and provide first call resolution - Conduct business reviews and provide suggestions on processes - Manpower management and shift adherence of CSOs - Monitor and coach on agent productivity to achieve SLA adherence - Conduct...

The Customer Service (CS) Team Lead manages a small team of CS Officers at Our Tampines Hub (OTH) to provide informative services to the residents that is patronizing OTH and to work closely with the client for all the related administrative duties and the reporting of all marketing communications activities. Primary responsibilities include: Customer...

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

**About ST Engineering** **ST Engineering**is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the...

About ST Engineering ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace,...

Oversee Customer Service teams to ensure tenders, quotations, enquiries, and orders are handled to customer satisfaction. - Monitor, manage and distribute the team’s workload (tenders, quotations, enquires and service orders) evenly to ensure a timely response for all customers and clients. - Actively participate in the Weekly Customer Service Team...

Coach and guide customer service officers (CSOs) to answer customers’ queries and provide first call resolution - Conduct business reviews and provide suggestions on processes - Manpower management and shift adherence of CSOs - Monitor and coach on agent productivity to achieve SLA adherence - Conduct performance review with CSOs - identifying areas of...