Partner Success Intern

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is **a place to do great work**, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also **a great place to work,** providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

**Responsibilities**:
The Pre & Post Sales Support (Intern) will assist the Business Development team in various administrative and operational tasks. This role is ideal for someone looking to gain hands-on experience in a fast-paced business & Sales operations environment.

**Key Responsibilities**:

- ** Administrative Support**:
Assist with day-to-day administrative tasks including data entry, filing, and document management. Ensuring good follow-up with Merchant Referral Partners (MRP) on missing or additional documents required.
- ** Prepare invoice for commercial billing**:
Ensure proper billing of Set-up fees and terminal rental fees based on commercial agreements. Liaise with finance team for account receivable on expected payments from merchants.
- ** MRP Management**:
Initiate regular meetings, source & consolidation information to response to questions posted from MRP. Checking with MRPs on inactive account to get merchant account to activate transaction usage.
- ** Reporting**:Prepare reports and presentations to communicate findings and recommendations to stakeholders.
- ** Payment terminal deployment**:
Work with operations team to ensure payment terminals are prepared duly by operations department and ensuring payment terminals are installed properly on time.
- ** Other Duties**: Perform other related duties as assigned by the Business Development Manager on demand.

**Learning Objectives**:

- Develop proficiency in data entry, filing, and document management systems.
- Enhance skills in tracking and following up on missing or additional documents with Merchant Referral Partners (MRP).
- Understand the process of preparing proforma invoices for commercial billing.
- Gain knowledge of billing procedures for set-up fees and terminal rental fees based on commercial agreements.
- Learn to liaise effectively with the finance team to manage accounts receivable and ensure timely payments from merchants.
- Acquire skills in organizing and conducting regular meetings with MRPs.
- Learn to source and consolidate information to respond to MRP inquiries.
- Develop strategies to engage with MRPs and reactivate inactive merchant accounts.
- Master the preparation of reports and presentations to communicate findings and recommendations to stakeholders.
- Enhance ability to analyze data and present it in a clear and concise manner.
- Understand the procedures for preparing and deploying payment terminals.
- Learn to coordinate with the operations team to ensure timely and proper installation of payment terminals.
- Develop flexibility and adaptability to perform various tasks as assigned by the Business Development Manager.
- Enhance problem-solving skills and the ability to handle ad-hoc tasks efficiently.
- Currently pursuing a degree in Business Administration, Management, or a related field
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Attention to detail and problem-solving skills.
- Previous internship or work experience in an administrative role is a plus.

**Pre-Requisites**:
**Are you game?