IT Support Officer

1 day ago


Queenstown, Singapore United World College of South East Asia Full time

**UWCSEA Dover Campus** is looking for an IT Support Officer for a Maternity Cover, to join from January 2025 to May 2025.

Reporting to the Learning Technologies Team Lead and Head of IT Infrastructure, the IT Support Officer (Learning Technologies Support Officer) is responsible for assisting the Head of IT Infrastructure, Deputy Head of IT Infrastructure, Learning Technologies Team Lead in providing front line ICT support for all users by providing technical support and troubleshooting for all aspects of computer hardware, network and software.

**Main Responsibilities**
- First and second level (tier) support of all digital learning devices including: desktops, laptops, printers, mobile devices and cameras.
- Application deployment (client device deployment) using Mobile Device Management solution.
- To be personable, approachable and proactive in their assistance to all staff and students.
- To record and escalate support issues as necessary to ensure a timely resolution to issues.
- First level support and administering of Video Conferencing Systems (Zoom, Polycom), and Telephony systems (VOIP).
- To keep abreast of developments in College digital learning devices to ensure a competent level of support.
- Assist with any other duties, tasks or jobs with similar levels of responsibility and complexity to the

assigned job grade as may be reasonably requested by the line manager and/or the College.

**Person Specifications**
- A recognised qualification on Information Infrastructure Library (ITIL) or equivalent
- Other relevant professional qualifications related to specific technologies.
- At least 1 years of relevant experience, with good knowledge on ICT devices support and troubleshooting.

The IT Support Officer will have recent and proven experience in the following:

- Basic troubleshooting skill on ICT devices.

The IT Support Officer will have the following general skills and qualities:

- A self-initiated and proactive team player who can work with mínimal supervision
- Problem solver and able to communicate with people of different level
- Able to work independently and flexibly on support tasks within a team orientated environment
- Analytical and possess good troubleshooting skills
- Outstanding communication and interpersonal abilities
- Be resilient, patient and proactive in providing support
- Calm under pressure

**Applications**

**Job Types**: Contract, Temporary

Pay: From $2,550.00 per month

**Benefits**:

- Free parking

Schedule:

- Monday to Friday

Work Location: In person

Application Deadline: 28/11/2024
Expected Start Date: 13/01/2025



  • Queenstown, Singapore MINDSG LTD Full time

    COMPANY DESCRIPTION MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962. Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation. MINDS is today one of...


  • Queenstown, Singapore MINDSG LTD Full time $30,000 - $60,000 per year

    The Learning Support Officer (LSO) plays a vital role in supporting the curriculum and enhancing the overall learning experience for students with special needs. LSO works closely with teachers and other school personnel to facilitate effective learning, contribute to programme delivery, and ensure smooth operational support.The LSO will assist teachers in...


  • Queenstown, Singapore IT Business Solutions Sdn Bhd Full time

    Job Responsibilities - Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making - Consistently achieve individual and team performance targets under little to no direct supervision Job Requirements - Proficient in Microsoft Office - Effective verbal and written communication skills - Proven ability...


  • Queenstown, Singapore Avaloq Full time

    **Company Description** Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks...

  • Accounts Executive

    3 days ago


    Queenstown, Singapore AFON IT PTE LTD Full time

    **Overview**: We are seeking a proactive and detail-oriented Accounts Executive to join our team for **a period of 6 months**. This person will report directly to Financial Controller. **Responsibilities**: **1. Manage accounts payable and accounts receivable functions including**: - Invoicing, issuing DO/Credit Note, payments and collections. - Maintain...

  • Office Manager

    1 day ago


    Queenstown, Singapore Hao Hua Travel Pte Ltd Full time

    **About this role**: As the Office Manager at Double H, your role is like the conductor of our office orchestra! You'll keep things humming along smoothly while supporting our management team with a friendly smile. From juggling administrative tasks with flair to keeping our supplies stocked and our facilities in top shape, you're the superhero behind the...


  • Queenstown, Singapore Rapsodo Pte. Ltd. Full time

    Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey, and Japan. We develop sports analytics products that are data-driven, portable, and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to...


  • Queenstown, Singapore Rapsys Technologies Full time

    **Job description** - Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office - Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software - Use tools and methodologies to load, copy and customize operating system configurations for deployment - Responsible...

  • Admin Officer

    12 hours ago


    Queenstown, Singapore Unified Associates Full time $30,000 - $40,000 per year

    Unified Associates is hiring a Part time Admin Officer role in Queenstown, Singapore. Apply now to be part of our team.Job summary:Flexible hours availableWe are seeking a detail-oriented and highly efficient Admin Officer to provide reliable support and help keep daily operations running smoothly. The ideal candidate will be proactive, organized, and an...


  • Queenstown, Singapore AFON IT PTE LTD Full time

    AFON is an award-winning provider of global ERP solutions **SAP Business One, Microsoft Dynamics NAV, Oracle NetSuite & Sage 300**. It also provides managed IT services. We are seeking a highly motivated and experienced Sales Executive to join our growing team. As a Sales Executive, you will be responsible for identifying, qualifying, and closing new...