Mailroom Assistant

1 week ago


Singapore RMA CONTRACTS PTE. LTD. Full time

**ROLES AND RESPONSIBILITIES
Operational duties in mailroom/counter:

- Sort and consolidate mails / parcels / newspapers according to divisions /

pigeonholes / levels / units / sites
- Deliver mail that require special handling to designated locations
- Check incoming mail for any suspicious characteristics and if the recipient is valid
- Receive and collect mail from letter box and/or postman / courier
- Place date / time stamp on incoming mail
- Record details of incoming and outgoing mail / parcels, including record of

valuable mail detail
- Frank, check and record outgoing mail
- Prepare franking docket, maintain franking statement and records
- Arrange and coordinate local and overseas courier services
- Coordinate despatch and collection of items to alternate site

Perform record keeping, accounting and reporting functions:

- Record meter reading on franking machine daily
- Balance the daily postage expenses at the end of each day
- Request for topping up of postage and facilitate topping up of franking machine

when required
- Record and maintain mail activity statistics (including number of incoming and

outgoing mails, franked mails, local and overseas couriers) daily
- Prepare aggregated report of statistics on monthly and yearly basis
- Maintain report of maintenance work / problems / issues / complaints

Perform administrative functions including:

- Manage the maintenance of equipment in mailroom (e.g. telephone / printer /

scanner / franking machine / weighing scale / date-time stamp machine, etc.)
- Assist with the setup and update of nameplates at workstations
- Manage the loaning of accessories such as projectors, cables and nameplates
- Switch off air-conditioners in boardroom at beginning/end of day when not in use.
- Handle and process requests for staff name cards

**REQUIREMENTS
- Minimum ‘O’ Level, Nitec, Higher Nitec or equivalent
- At least 2 years’ relevant working experience in an office environment performing

administrative duties
- Working experience in mailroom functions and/or front desk would be an advantage


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