Customer Service Agent

7 hours ago

Pasir Ris, Singapore Alliance 21 Group Pte Ltd Full time

**MAIN RESPONSIBILITIES**
- To provide customer service for warehousing and transport operations.
- To highlight and troubleshoot any service issues and customer complaints as well as requests in a timely manner.
- Assist in producing reports for management.
- Assist to investigate failures and produce incident reports.
- To help with billing on weekly and monthly basis.
- To help with cross docking and sorting of items, as well as pick and pack.
- To assist in any quality assurance projects.
- To schedule adhoc deliveries as activated, and any other adhoc jobs that require attention.

**Salary**: $1,800.00 - $2,200.00 per month

Schedule:

- Day shift
- Late shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

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