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Customer Service Executive
3 weeks ago
Industry/ Organization Type: Freight Forwarding / Transportation
- Position Title**:Customer Service Executive (Freight Forwarding)**:
- Working Location: Loyang Way
- Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm / 9 am - 6 pm)**:
- Salary Package**:Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus**:
- Duration: Permanent
**Key Responsibilities**
- Respond promptly to customer inquiries concerning quotes and operational matters.
- Handle inquiries, prepare quotations, and manage shipment activations, including cross-trade shipments.
- Coordinate smoothly with customers for incoming, outgoing, and cross-trade shipments.
- Liaise with Overseas Agents for shipment activities.
- Good understanding of import and export procedures.
- Ensure timely completion of all required documentation.
- Assist in sales and marketing activities as needed.
- Address and resolve customer issues promptly, ensuring the non-recurrence of similar concerns.
- Perform accurate data entry for reporting purposes.
- Perform ad hoc tasks as assigned.
**APPLY NOW**
- Minimum of GCE 'O' Level, 'N' Level, or ITE certification.
- A minimum of 2 years of work experience in a related field.
- A positive, customer-focused attitude and working attitude.
- Ability to thrive under pressure in a fast-paced environment.
- Preferably possess basic experience in sea/air shipment procedures.
- Self-motivated and able to work independently with mínimal supervision.
- Flexibility to work overtime as required.
Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641
**Job Types**: Full-time, Permanent
Pay: $2,500.00 - $3,000.00 per month
License/Certification:
Work Location: In person
