Reservations Supervisor

1 week ago


Singapore SHANGRI-LA HOTEL LIMITED Full time

The Reservations Supervisor is responsible in supervising all activities pertaining to reservations operations. He/She to provide the supervisory and leadership to motivate the reservations team to exceed in service delivery, optimize booking opportunities to achieve the highest possible occupancy levels for the purpose of maximizing room revenues & profit. And promote customer retention and loyalty.

**Key Areas**:
1. Administrative

2. Reservations Organization & Training

3. Communications

4. Room Inventory Control

5. Yield Management

6. Leadership

7. Others



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