Reservations Supervisor

2 days ago


Singapore THE OTHER ROOM PTE. LTD. Full time

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as the main theme, and The Other Room and The Other Roof which are cocktail bars.

**Job Highlights**:

- Progressive, collaborative, autonomous, friendly working environment.
- Great career advancement, exposure and learning opportunity.
- To effectively and efficiently answer telephone calls and related functions.
- Providing customer services by handling queries related to reservations.
- Support operation in event planning and coordination.
- Create reservations and manage reservation change requests made through all channels.
- Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.
- Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone.
- Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum.

**Job Requirements**:

- Minimum “O” Level/Certificate or Diploma in Human Resource will be an advantage.
- Fresh graduates and Mid-career change are welcome to apply.
- Highly motivated, creative and ability to work independently.
- Proficient in MS Office Application (Excel, Words, PowerPoint).



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