Reservations Supervisor
1 week ago
Overview An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott); Duxton Reserve, Autograph Collection Hotel (Marriott); The Vagabond Club, a Tribute Portfolio Hotel (Marriott); The Serangoon Club, a Tribute Portfolio Hotel (Marriott). Garcha Group Benefits: As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates personalized learning experiences designed to help you thrive in their Marriott career journey. 2 nights yearly staycation including all meals and beverages (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore. 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Ensure that all correspondence are replied within 24 hours. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Key Requirements At least 1 year experience in a similar role Fluent in English (Written and Spoken)Excellent telephone & email etiquette #J-18808-Ljbffr
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Reservations Supervisor
1 week ago
Singapore SHANGRI-LA HOTEL LIMITED Full timeThe Reservations Supervisor is responsible in supervising all activities pertaining to reservations operations. He/She to provide the supervisory and leadership to motivate the reservations team to exceed in service delivery, optimize booking opportunities to achieve the highest possible occupancy levels for the purpose of maximizing room revenues & profit....
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Call Center
5 days ago
Singapore NEW PARK PROPERTY PTE. LTD. Full timeThe Reservations & Call Centre Supervisor ensure the smooth and efficient operations in the department by providing prompt and proper reservations & call centre service to achieve maximum room revenue. He/ she will contribute to the revenue targets set in annual budget, forecast and guest satisfaction. He/ she will assist to Reservations & Call Centre...
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Reservations Supervisor
3 days ago
Singapore THE OTHER ROOM PTE. LTD. Full timeTSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as...
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Reservations Supervisor
2 weeks ago
Singapore MURRAY PTE. LTD. Full time $40,000 - $60,000 per yearAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:Maxwell Reserve, Autograph Collection Hotel (Marriott);Duxton Reserve, Autograph Collection Hotel (Marriott);The Vagabond Club, a Tribute Portfolio Hotel (Marriott);The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha Group...
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Reservations Supervisor
1 day ago
Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full time**What's the job?** **Your day-to-day** - Promote the products and services using and suggestive selling techniques of Holiday Inn Express. - Prepare and execute action plans to increase reservation sales and associated business. - Record special billing arrangements for individuals, groups and conventions. - Liaise with Director of Sales, Room Division...
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Reservations Agent
1 day ago
Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time**Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.** The **Reservations Agent **is responsible in coordinating, organizing and facilitating the success of group reservation services Our Expectations: - Print out No-Show and cancellation reports in the absence of Reservations Supervisor. - Print out entered on...
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Reservations Agent
1 week ago
Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time**Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.** The **Reservations Agent **is responsible in coordinating, organizing and facilitating the success of group reservation services Our Expectations: - Print out No-Show and cancellation reports in the absence of Reservations Supervisor. - Print out...
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Reservations Supervisor
1 week ago
Singapore TPC HOTEL PTE. LTD. Full time**Responsibilities**: - Assist the Assistant Reservations/Reservations Manager in overseeing the operations of the department. - Be well versed in Resavision & PMS System (Opera) and ensue Team achieves the benchmark score of 85% - Monitor reservation ambassadors constantly, ensuring that at all times maximum guest satisfaction is being achieved through...
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Reservations Agent
5 days ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeThe Reservation Agent is responsible and accountable for all operations in relation to the Reservations area of the Hotel whilst on duty. - All computer input, manual filing procedures and statistical information relevant to reservations must be of high quality. - You should strive to provide the most comprehensive and accurate information, to telephone...
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Reservation Agent
2 weeks ago
Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time**What do we expect from you? Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through upselling and increasing...