Reservations Supervisor

COMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Reservations Supervisor*** **Base Location**:Singapore **Department**:Sales and Marketing **Reporting to**:Cluster Revenue Manager **Job Summary**: Overall responsibility for the Reservations Supervisor to assist with the day-to-day running of the Reservation Department of...

The Reservations Supervisor is responsible in supervising all activities pertaining to reservations operations. He/She to provide the supervisory and leadership to motivate the reservations team to exceed in service delivery, optimize booking opportunities to achieve the highest possible occupancy levels for the purpose of maximizing room revenues & profit....

**Hotel Indigo colleagues are the people at the center of every new story **. They make all guests feel welcome in the neighbourhood and at home in the hotel. At **Hotel Indigo® **we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They...

To supervise and manage staff within the section. - Able to guide and lead the team - Responsible in ensuring the team complies with ResaVision standards. - Responsible in assisting the Assistant Reservations Manager in coaching the team for the ResaVision audit. - To check the next day's arrivals and liaise with the relevant departments. - Preferably...

**JOB OVERVIEW** **DUTIES AND RESPONSIBILITIES** **Financial Returns**: - Promote the products and services using and suggestive selling techniques Holiday Inn Express. - Prepare and execute action plans to increase reservation sales and associated business. - Record special billing arrangements for individuals, groups and conventions. - Liaise with...

The Reservatiosn & Call Centre Supervisor must ensure daily operations in reservations are smooth and efficient. Ensure every agent is prompt, effective and handles every call, reservation inquiry or booking efficiently to maximise revenue and achive guest satisfaction. He/she will assist Reservations Manager in the daily operations of the department,...

**What do we expect from you? Under the general guidance of the Reservation Supervisor or any other authorized by the management, handle all room reservation enquiries to the required standard, maintain accurate and complete records of all reservations, and take every opportunity to maximize revenue potential for the hotel through upselling and increasing...

Provide reservations and administratve support for the hotel. - Process all reservation requests, changes and cancellation received by phone, fax or mail. - Knows the selling status, rates, and benefits of all package plans. - Understand the Hotel's policy on guaranteed reservations and no shows. - Create and maintain reservation records, ensure details are...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. - Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

Ensure that all reservations are processed in the system - Maintain up-to-date knowledge of the Hotel and its room rates, promotions and facilities to maximize room sales through up-selling techniques - Assist with other ad-hoc admin duties for the Reservations team - Perform all other assigned tasks as set by your supervisors /...