Call Centre Agent

4 days ago

Singapore PREMIER TAXIS PTE. LTD. Full time

**Roles & Responsibilities**

**Responsibilities**:
Handle incoming calls - taxi booking, complaints, lost and found enquires

**Requirements**:

- Minimum GCE ‘N’ Levels
- Speaks fluent English and Mandarin (preferred)
- Customer service oriented
- Able to work the following shifts with 2 days off day:
Morning shift - 0730hrs to 1700hrs

Afternoon shift - 1300hrs to 2230hrs

Night shift - 2200hrs to 0730hrs

Basic Salary + Transport Allowance + Shift Allowance

Premier Taxis Pte Ltd. is a fully owned subsidiary of Premier Corporation Pte Ltd, a leading local car rental and Fleet Management Service Provider since 1995. The company was formed when the holding company was granted a Taxi Operator’s License following the deregulation of the Taxi Industry in 2003.

Since the launch of our first SilverCabs in March 2004, Premier is uniquely positioned to respond to our passengers’ demands for quality service, and safe and comfortable rides. Premier Taxis takes pride in delivering the highest quality taxi rides offered in the country and aims to distinguish ourselves as a Premium taxi operator by selecting only the finest vehicles to match our superior customer service. Our taxi drivers are trained to meet the expectations of the discerning public.

To further improve our service standards to our business partners, Premier Taxis has set up a full-fledged vehicle Service Centre with the sole purpose of providing a one-stop solution in dealing with all vehicle related issues. With our expanding fleet, Premier Automotive Services was also set up to cater to the logistic needs of our entire fleet of vehicles. Our workshop is fully equipped with top-of-the-line equipment and with skilled mechanics who know how to use them. Premier Automotive Services also frequently conduct Research and Development to see how to better improve the drivability of the vehicles we service. We are committed to both our taxi drivers and our commuters.

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