Call Centre Agent
1 day ago
As a call centre agent for an airport transport company and limousine company, your job description would include:
1. Answering incoming calls from customers and providing them with information about the company's services, pricing, and availability.
2. Booking reservations for customers and ensuring that all necessary information is collected, such as pick-up and drop-off locations, flight details, and passenger information.
3. Coordinating with drivers to ensure that they are aware of their scheduled pick-ups and drop-offs, and that they have all necessary information about the customer and their travel plans.
4. Handling customer complaints and resolving issues in a timely and professional manner.
5. Maintaining accurate records of customer interactions and transactions, and updating customer profiles as needed.
6. Providing exceptional customer service and ensuring that customers have a positive experience with the company.
7. Keeping up-to-date with changes in company policies, procedures, and services, and communicating these changes to customers as needed.
8. Collaborating with other team members to ensure that all customer needs are met and that the company is providing the best possible service.
9. Adhering to all company policies and procedures, including those related to safety, security, and confidentiality.
Overall, your role as a call centre agent for an airport transport company and limousine company is to provide excellent customer service and ensure that customers have a seamless and enjoyable experience when using the company's services.
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Call Centre Supervisor
4 weeks ago
singapore Connect Centre PL Full timeResponsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...
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Call Centre Agent
24 hours ago
Singapore Dynamic Human Capital Full time**Position**: Call Centre Agent (Night Shift) **Salary**: $1,600 - $1,800 + OT + Allowance + Incentive + AWS **Location**: West **Working Hours / Days**: 08.00PM - 08.00AM (5 days) **Responsibilities**: - Receive inbound and outbound calls including transfer calls from the appropriate department for current and potential customers. - Handling complaints,...
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Call Centre Agent #56115
24 hours ago
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Call Centre Agent #56115
24 hours ago
Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
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Call Centre
2 weeks ago
Singapore Crowne Plaza Hotel Changi Airport Full timeOverview As a Call Centre & Reservations Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. Responsibilities Assisting hotel guests in making hotel reservations, modifying or cancelling room bookings Processing hotel room reservations through various channels such...
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Call Centre Agent
2 weeks ago
Singapore Singapore General Hospital Full timeCall Centre Agent (General Enquiries Hotline)Join to apply for the Call Centre Agent (General Enquiries Hotline)role at Singapore General Hospital . The Job You will support the Call Centre Department in the answering and managing of calls, faxes and emails from members of the public, patients, staff from other government agencies and health institutions...
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Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeOverview Call Centre Supervisor/Senior Call Centre Executive Looking for an experienced Call Centre Supervisor/Senior Call Centre Executive. Salary: $3000 (Depending on experience)Location: Central Working days: Any 5 days, Morning to Night, 9 hours/shift AWS + VB Entitled Start ASAP Key responsibilities Supervise a team of customer service representatives...
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Call Centre Agent
1 day ago
Singapore JP infotech Full timeExperience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...
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Supervisor, Call Centre Operations
24 hours ago
Central Singapore Oracare Group Pte. Ltd. Full timeSupervise daily running of Call Centre operations and ensuring a consistent delivery of Professional and High-Quality Service experience in line with Company’s service standards. - Attending to inbound and outbound calls such as recall, enquiry and diverted calls - Continuously review and identify improvements to Call Centre operations - Handling...
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Call Centre Agent
7 days ago
Singapore SINGAPORE RED CROSS SOCIETY Full timeJOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center...
