Telephone Operator
1 week ago
The main responsibilities and tasks of this position are listed as, but not limited to the following:
- Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner.
- Program the wake-up calls requested with the Hotel computer system.
- Ensure that all wake-up calls and reminders are promptly and correctly executed.
- Note daily events and new instructions on the white board in the Telephone Department.
- Assist in changing faulty phones, where applicable.
- Assist guests and team member on relevant enquiries.
- Transmit or relay accurately and promptly all messages requested by guests and team member.
- Records all long distance calls made through operators and file the overseas call form.
- Assist guests and team member for connection on overseas calls.
- Report to Superior of any fault or incidence encountered during working hours
- Call doctor/ambulance for guests or team member when required and the police or fire-engine when the urgency arises.
- Assist with the OJT of new team members.
- Furnish maximum information regarding the Hotel to guests and callers or other related parties, provided that the information is not deemed “CONFIDENTIAL’ such as management policies, rules and regulations and guest private related information
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Telephone Operator
1 week ago
Singapore Mandarin Oriental Hotel Group Limited Full timeTELEPHONE OPERATOR Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team. Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is an...
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Telephone Operator
3 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time**Duties and Supporting Responsibilities** - Provide close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following: - To answer phone calls promptly ensuring telephone etiquette is observed and a positive attitude is displayed. Be knowledgeable of the NEC UA pbx, functions and...
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Telephone Operator
6 days ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full time**Job Highlights**: - Centrally located at Clarke Quay MRT - Comprehensive Employee benefits - Energetic & Innovative Work Culture **Job Description**: **Summary of Responsibilities**: The main responsibilities and tasks of this position are as listed below, but not limited to these: - Receive, acknowledge and relay all incoming calls on the switchboard...
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Telephone Operator
5 days ago
Singapore WSH Experts Full timeResponsibilities Answer incoming calls promptly using a customized authority-specific greeting Provide live call answering service Record all relevant caller details Perform live call transfers to designated individuals, departments, or external contacts Maintain accurate and up-to-date records of all interactions Handle all information with confidentiality...
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Telephone Operator
2 weeks ago
Singapore BIDEFORD HOUSE PTE. LTD. Full time**Responsibilities**: - Answer calls in a professional manner. - Handle inbound and outbound calls within a prescribed time frame, adhering to established standards. - Respond to inquiries from guests on the Hotel Chat Bot. - Receive guest messages and promptly deliver them to the appropriate recipients. - Provide information about hotel services to...
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Telephone Operator
6 days ago
Singapore KECK SENG HOTEL PTE LTD Full time**Job Description**: - Answer all incoming calls efficiently and promptly in a professional manner. - Direct calls to guest rooms, associates, or departments through the switchboard or PABX system accurately. - Place outgoing calls accordingly. - Provide paging services for hotel guests, receive guest messages and deliver to guests' needs accordingly. - Log...
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Telephone Operator
2 weeks ago
Singapore WSH Experts Pte Ltd Full time $30,000 - $40,000 per yearJob Description & RequirementsResponsibilitiesAnswer incoming calls promptly using a customized authority-specific greetingProvide live call answering serviceRecord all relevant caller detailsPerform live call transfers to designated individuals, departments, or external contactsMaintain accurate and up-to-date records of all interactionsHandle all...
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Hotel Telephone Operator
1 week ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: - Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. - Program the wake-up calls requested with the Hotel computer system. - Ensure that...
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Hotel Telephone Operator
5 days ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. Program the wake-up calls requested with the Hotel computer system. Ensure that all...
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Telephone Operator
1 week ago
Singapore IHG Hotels & Resorts Full timeOverview Join to apply for the Telephone Operator - InterContinental Singapore role at IHG Hotels & Resorts Responsibilities Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations Advises defects on switchboard equipment to Supervisor Maintains a clean work environment...