Telephone Operator
6 days ago
**Job Highlights**:
- Centrally located at Clarke Quay MRT
- Comprehensive Employee benefits
- Energetic & Innovative Work Culture
**Job Description**:
**Summary of Responsibilities**:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner.
- Program the wake-up calls requested with the Hotel computer system.
- Ensure that all wake-up calls and reminders are promptly and correctly executed.
- Note daily events and new instructions on the white board in the Telephone Department.
- Assist in changing faulty phones, where applicable.
- Assist guests and team member on relevant enquiries.
- Transmit or relay accurately and promptly all messages requested by guests and team member.
- Records all long distance calls made through operators and file the overseas call form.
- Assist guests and team member for connection on overseas calls.
- Report to Superior of any fault or incidence encountered during working hours
- Call doctor/ambulance for guests or team member when required and the police or fire-engine when the urgency arises.
- Any other task assigned by the management
**Qualifications**:
- Minimum 1 year related experience in a similar capacity
- Knowledge in Microsoft Office and Opera
- Knowledge in using the FCS system
- Knowledge in using the switchboard
- Confident in oral and written communication
-
Telephone Operator
1 week ago
Singapore Mandarin Oriental Hotel Group Limited Full timeTELEPHONE OPERATOR Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team. Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is an...
-
Telephone Operator
3 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time**Duties and Supporting Responsibilities** - Provide close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following: - To answer phone calls promptly ensuring telephone etiquette is observed and a positive attitude is displayed. Be knowledgeable of the NEC UA pbx, functions and...
-
Telephone Operator
1 week ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: - Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. - Program the wake-up calls requested with the Hotel computer system. - Ensure that...
-
Telephone Operator
5 days ago
Singapore WSH Experts Full timeResponsibilities Answer incoming calls promptly using a customized authority-specific greeting Provide live call answering service Record all relevant caller details Perform live call transfers to designated individuals, departments, or external contacts Maintain accurate and up-to-date records of all interactions Handle all information with confidentiality...
-
Telephone Operator
2 weeks ago
Singapore BIDEFORD HOUSE PTE. LTD. Full time**Responsibilities**: - Answer calls in a professional manner. - Handle inbound and outbound calls within a prescribed time frame, adhering to established standards. - Respond to inquiries from guests on the Hotel Chat Bot. - Receive guest messages and promptly deliver them to the appropriate recipients. - Provide information about hotel services to...
-
Telephone Operator
6 days ago
Singapore KECK SENG HOTEL PTE LTD Full time**Job Description**: - Answer all incoming calls efficiently and promptly in a professional manner. - Direct calls to guest rooms, associates, or departments through the switchboard or PABX system accurately. - Place outgoing calls accordingly. - Provide paging services for hotel guests, receive guest messages and deliver to guests' needs accordingly. - Log...
-
Telephone Operator
2 weeks ago
Singapore WSH Experts Pte Ltd Full time $30,000 - $40,000 per yearJob Description & RequirementsResponsibilitiesAnswer incoming calls promptly using a customized authority-specific greetingProvide live call answering serviceRecord all relevant caller detailsPerform live call transfers to designated individuals, departments, or external contactsMaintain accurate and up-to-date records of all interactionsHandle all...
-
Hotel Telephone Operator
1 week ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: - Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. - Program the wake-up calls requested with the Hotel computer system. - Ensure that...
-
Hotel Telephone Operator
5 days ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. Program the wake-up calls requested with the Hotel computer system. Ensure that all...
-
Telephone Operator
1 week ago
Singapore IHG Hotels & Resorts Full timeOverview Join to apply for the Telephone Operator - InterContinental Singapore role at IHG Hotels & Resorts Responsibilities Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations Advises defects on switchboard equipment to Supervisor Maintains a clean work environment...