Telephone Operator

Join to apply for the Telephone Operator role at Mandarin Oriental . Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team. Overview Based at Mandarin Oriental, Singapore within the Telephone Department, the Telephone Operator is responsible for handling incoming and outgoing calls, assisting guests with inquiries,...

JOB SCOPE The Telephone Operator will provide efficient telephone services by answering calls promptly and in a courteous and helpful manner. JOB RESPONSIBILITIES 1. Receive, acknowledge and relay all incoming calls on the switchboard and telephone in the department to the parties concerned in a fast, accurate and courteous manner. 2. Ensure that...

**Duties and Supporting Responsibilities** - Provide close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following: - To answer phone calls promptly ensuring telephone etiquette is observed and a positive attitude is displayed. Be knowledgeable of the NEC UA pbx, functions and...

**Job Highlights**: - Centrally located at Clarke Quay MRT - Comprehensive Employee benefits - Energetic & Innovative Work Culture **Job Description**: **Summary of Responsibilities**: The main responsibilities and tasks of this position are as listed below, but not limited to these: - Receive, acknowledge and relay all incoming calls on the switchboard...

**Job Description**: - Answer all incoming calls efficiently and promptly in a professional manner. - Direct calls to guest rooms, associates, or departments through the switchboard or PABX system accurately. - Place outgoing calls accordingly. - Provide paging services for hotel guests, receive guest messages and deliver to guests' needs accordingly. - Log...

Overview Join to apply for the Telephone Operator - InterContinental Singapore role at IHG Hotels & Resorts Responsibilities Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations Advises defects on switchboard equipment to Supervisor Maintains a clean work environment...

COMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Telephone Operator Agent **Base Location**:Singapore **Department**:Front Office **Reporting to**:Front Office Supervisor **Tasks/Responsibilities**: - Welcome guests professionally and demonstrate a warm, confident, and genuine first impression over the phone. - Handle all...

Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. - Receive, record, and relay messages accurately. - Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their...

*** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines,...

Job description Key Responsibilities Call ManagementAnswer and route incoming calls promptly and courteously according to hotel standards.Provide clear, accurate information about hotel facilities, services and local attractions.Coordinate wake-up calls, record and relay messages, and maintain up-to-date phone directories.Monitor the switchboard and escalate...