Orange Force Helpdesk Specialist

As an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...

As an Orange Force Helpdesk Specialist, you will be responsible for ensuring that our Command Centre remains an efficient call advisory centre and manage accident reporting appointments for our customers. Your role is pivotal in upholding our values for customer centricity. You will provide our customers with pleasant experiences, patiently attending to them...

Orange Force Ambassador is a person who spends much time riding on the road, always ready to serve Income Motor policyholders when the call arises. He must be well groomed and passionate to serve, as the face and voice of Income Insurance Ltd. The Ambassador is responsible to assist Income Motor policyholders during accident to manage the scene or after to...

**Overview** We are seeking an experienced and customer-focused **Senior Helpdesk Specialist**to join our IT support team. This role is responsible for providing advanced technical support, overseeing helpdesk operations, and ensuring the timely resolution of complex IT issues. You will also mentor junior staff, contribute to process improvements, and...

**Job Summary** As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution. **Key...

Reporting to the Desktop Operations Lead, this role sits in the Technology Solutions department and will provide proactive helpdesk and end user computing support to our business units in Asia. **Responsibilities**: - Log all service requests and incidents into the ticketing system - Measure and report on service delivery performance metrics including...

**Role Responsibilities**: - Monitor mailbox for incoming support requests and inquiries. - Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. - Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. - Monitor and observe system alerts or out...

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IT Helpdesk Support Specialist - Brazil / Argentina / Chile / Colombia / Peru Job Summary We are looking for a skilled IT Helpdesk Support Specialist to provide technical assistance, manage IT support tickets, and ensure seamless IT operations in a hybrid work environment. This role involves troubleshooting technical issues, maintaining IT systems, and...

**Helpdesk Responsibilities**: - Troubleshoot and resolve hardware, software, and network-related issues - Log incidents and service requests accurately in the IT ticketing system - Escalate unresolved issues to relevant support teams - Perform user account management (e.g., password resets, access rights) - Set up and configure desktops, laptops, printers,...