Senior Customer Service Officer

**Job description**: Reporting to the Senior Customer Care Executive, you will be part of the customer care team and provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. ***In this role, you will**: Provide Excellent Customer Care Support by: Ensuring smooth and...

**Job description**: Reporting to the Senior Customer Care Executive, you will be part of the customer care team and provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. ***In this role, you will**: Provide Excellent Customer Care Support by: Ensuring smooth and...

within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system Able to work staggered office hours on rotation and 5.5 day work per week...

**Responsibilities**: - Arranging delivery for local shipments - Update and submit daily/monthly reports to customers - Prepare simple draft logistics billings - Handle ad-hoc task upon customer request (if any) - Other ad-hoc operation duties as assigned. **Requirements**: - Minimum GCE "O" Level - Able to multi-task, prioritize and time management -...

**Job description**: Reporting to the Senior Customer Service Executive, you will support customer care team to provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. In this role, you will: 1. Customer Care Support Ensure smooth and effective operations of the front...

THE COMPANY **The Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte,...

**Responsibilities** - Responsible to ensure effective and accurate processing / releasing all sales orders to enter timely in systems and orders to meet delivery as per First Confirmation Date given by customers - Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders. - Act as an...

**Customer Service Advisor - Be the Voice Clients Trust** We’re looking for a **confident, professional, and service-driven individual** to join us as a **Customer Service Advisor**. In this role, you’ll be the voice that clients remember — the person who handles their needs with clarity, warmth, and efficiency while representing the company’s...

COMPANY DESCRIPTION Geneco, a brand of YTL PowerSeraya, is an integrated energy provider committed to building a sustainable and accessible energy future for the communities it serves. As an authorised electricity retailer, Geneco sells electricity to homes, businesses, and industries across Singapore. Geneco's parent company, YTL PowerSeraya, is one of...

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: The Customer Service Representative is to provide high quality customer services to customers in the region through smooth execution of sales related activities...