Senior Customer Service Officer

**Job description**: Reporting to the Senior Customer Care Executive, you will be part of the customer care team and provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers. ***In this role, you will**: Provide Excellent Customer Care Support by: Ensuring smooth and...

within Service Levels and to deliver pleasant Customer Experiences - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system Able to work staggered office hours on rotation and 5.5 day work per week...

Job Responsibilities - Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making - Consistently achieve individual and team performance targets under little to no direct supervision Job Requirements - Proficient in Microsoft Office - Effective verbal and written communication skills - Proven ability...

Job descriptionReporting to the Senior Customer Service Executive, you will support customer care team to provide professional & efficient service in handling enquiries on watch repairs/services and accessories from both walk-in and call-in customers.In this role, you will:Customer Care SupportEnsure smooth and effective operations of the front line counters...

THE COMPANY **The Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte,...

**Responsibilities** - Responsible to ensure effective and accurate processing / releasing all sales orders to enter timely in systems and orders to meet delivery as per First Confirmation Date given by customers - Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders. - Act as an...

THE COMPANYThe Swatch Group Ltd is an international Group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its brands as Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte,...

**Customer Service Advisor - Be the Voice Clients Trust** We’re looking for a **confident, professional, and service-driven individual** to join us as a **Customer Service Advisor**. In this role, you’ll be the voice that clients remember — the person who handles their needs with clarity, warmth, and efficiency while representing the company’s...

**Job Purpose** To provide quality service and achieve satisfaction to our valued partners and customer. **Roles & Responsibilities** - Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line) - Build a strong relationship with customer. - Communicate and follow-up with customer daily on the status of...

Job Opportunity: Customer Service Executive (Care Coordinator) - Healthcare IndustryLocation: Right above Kent Ridge MRT StationEmployment Type: Full-Time | 5-Day Work WeekAbout Anglo CaregiversAnglo Caregivers is a purpose-driven company dedicated to helping seniors age well in the comfort of their own homes by connecting them with compassionate, live-in...