Contact Centre Agent

To consistently meet the Customer Centre targets set (KPI) without compromising quality of service delivery. - To ensure accuracy & complaint for all the customers' request. - To successfully cross-buy the bank products & services. - To adhere professional standards of behaviour & conduct in dealing with customers & fellow CSO's - Flexibility in work...

To consistently meet the Customer Centre targets set (KPI) without compromising quality of service delivery. - To ensure accuracy & complaint for all the customers' request. - To adhere professional standards of behavior & conduct in dealing with customers & fellow CSO's - Flexibility in work deployment when business needs arise - Support & product the brand...

As part of our Engineering Team, this position involves implementing, delivering and supporting our Voice and Contact Centre solutions in a client-facing environment. You will be responsible for installing, supporting, and maintaining the systems mainly around Cisco, Verint and Calabrio technologies. **What you will do**: This is a client-facing environment...

**Position Overview**: **Key Responsibilities**: - Provide personalized service to customers over the telephone, addressing inquiries related to banking products, accounts, and services in an effective and efficient manner. - Listen actively to customers' needs and concerns, demonstrating empathy and understanding throughout the interaction. - Consistently...

Act as the first point of contact for the customers for government related Call Centre projects. - Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction. - Provide satisfactory explanations to customers and take remedial action where necessary. - To alert superior of recurring...

**Job Title** Senior Manager, Client Services, Data Centre Group, Asia Pacific **Job Description Summary** - The Senior Manager will write the first draft of all responses to RFP (request for proposals), RFI (request for information), EOI’s (expression of interest), etc., and will be responsible for the day-to-day management of the entire response process...

_**About The Company**_ Golden Harbour is a Singaporean company and is an oversea trading and procurement plat-from of Tsingshan Entity. Tsingshan is a Fortune 500 Company (Ranked 238) that focuses on stainless steel and Nickle as well as new energy battery production. - **About the Job**_ We are looking for individuals who have a positive attitude, great...

COMPANY DESCRIPTION THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who...

Job Responsibilities- In co-ordination with the CEO, the operations manager will be responsible for the smooth functioning of the organisation on a day-to-day basis. - The operations manager will need to work with all key departments in the organisation (including contact centre operations, alternative dispute resolution, human resources, and finance) to...

**Key Responsibilities**: - Working in the Trade Operations Department and responsible for the timely preparation of import and export documentation in compliance with the specific requirements of each shipment and/or the associated Letters of Credit. - Check for sea freights and manage booking of containers. - Ensure the timely preparation of sales &...