Part Time Call Centre

7 days ago


Downtown Core, Singapore U3 InfoTech Pte Ltd Full time

Act as the first point of contact for the customers for government related Call Centre projects.
- Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction.
- Provide satisfactory explanations to customers and take remedial action where necessary.
- To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.
- Ad-hoc duties that related to Contact Centre projects.
- Good interpersonal skills and able to multitask in typing and speaking over the phone.
- IT savvy and confident in handling multiple software to retrieve various information and caller details.

**Job Types**: Full-time, Part-time

**Salary**: $2,000.00 - $2,400.00 per month

Expected hours: 40 per week

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Monday to Friday

Work Location: In person


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