Customer Service Call Centre Agent

To consistently meet the Customer Centre targets set (KPI) without compromising quality of service delivery. - To ensure accuracy & complaint for all the customers' request. - To successfully cross-buy the bank products & services. - To adhere professional standards of behaviour & conduct in dealing with customers & fellow CSO's - Flexibility in work...

To consistently meet the Customer Centre targets set (KPI) without compromising quality of service delivery. - To ensure accuracy & complaint for all the customers' request. - To adhere professional standards of behavior & conduct in dealing with customers & fellow CSO's - Flexibility in work deployment when business needs arise - Support & product the brand...

Act as the first point of contact for the customers for government related Call Centre projects. - Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction. - Provide satisfactory explanations to customers and take remedial action where necessary. - To alert superior of recurring...

Roles and Responsibilities - Co-ordinate and communicate with various parties (including customers, overseas agents, includes attending to phone calls) - Monitor and follow up of shipments and checking shipment status regularly - Verify pricing, terms & conditions for shipments awarded - Process shipments in EDI software - Arrange local handling services -...

Entity: Allianz Insurance Singapore We are seeking an agent recruiting & training manager to help our business expand by hiring top-notch agents. In this role, you will assist the Head of Agency channel to determine agent recruitment needs and develop hiring strategies to source, attract, train & steer agents. Your duties will include hunting potential...

**JOB DESCRIPTION** Unlock your potential as a leader in product solutions, where you will guide sales advisory, optimize complex problem-solving, and shape customer-centric strategies. Leverage your expertise to make a lasting impact in a fast-paced, collaborative environment. As a Product Solutions Director in Regional Agent Specialist team, you are an...

**Responsibilities**: - Management of voice and handphone messages - Scheduling and rescheduling of appointments for patients - Assist with patients’ enquiries, questions and provide advice and/or solutions - Assist with registering of patients and verifying that patient's record is up to date and accurate. - Monitor and follow-up on all cases promptly,...

**About CarbonCopies AI**: CarbonCopies AI is a pre-seed B2B SaaS startup focused on enhancing productivity through agentic AI that mimics user segments to test, validate, and optimize the consumer journey. We're on a mission to create the next generation of productivity tools that streamline workflows and optimize conversion. **The Challenge**: -...

**Salary: Competitive salary and bonus package + Loyalty Bonus after 2 years of employment.** Join one of Singapore's fastest growing social enterprise in the enrichment industry today! Our service team is looking for dynamic individuals who can provide top-notch customer service to our parents and students. **Customer Service/ Snr Customer Service...

We have a new job opening for Customer Service Executive (Part Time) Applicants with no experience are welcomed! **Responsibilities**: - Front desk duties, answering inquiries via WhatsApp/phone calls - Booking of appointments - Assist in other administrative duties assigned - Manage company's database and records **Benefits**: - Hybrid work...