Customer Service Representative

4 hours ago


Singapore ABB Full time

**Customer Service Representative**:**
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
The Customer Support Representative is the first point of contact for Motion; Service customers and business partners of the location Singapore Reporting to the Service manager and using your customer service skills and knowledge, you will aid the team by reacting to customer inquiries

**Your responsibilities**:

- Following up with customer on the winning probability and providing monthly sales forecast
- Handling Motor Services customer’s inquiry and support Sales specialist on quotation for Motor replacements, Spare parts, Simple warranty, workshop services
- Co-ordinate with customers, factories and workshop to obtain supporting price and Leadtime
- Process order booking, Involving purchase order, delivery and invoicing cycle for various customers.
- Co-ordinate with customers, factories, workshop to achieve on time deliveries at all times.

**Your background**:

- Diploma with at least 3 to 4 years relevant experience in customer service, preferably in a similar industry
- Customer service oriented with good spoken and written skill in English
- Able to take challenges and pressure
- Good communication skill required.

**More about us**:



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