
Customer Service Representative
7 days ago
**Job Overview**:
We are looking for enthusiastic and dedicated Customer Service Representatives to join our team. As the first point of contact for our customers, you will play a vital role in ensuring customer satisfaction and fostering long-term relationships. This position allows you to work comfortably from home while providing excellent service.
**Key Responsibilities**:
- Resolve customer issues, complaints, and concerns effectively.
- Provide product and service information to customers.
- Record and manage customer interactions in the system.
- Collaborate with other departments to ensure customer needs are met.
**Requirements**:
- Excellent communication skills in both Chinese & English (both verbal and written).
- Strong problem-solving and multitasking abilities.
- Reliable internet connection and a quiet workspace at home.
- Proficiency in using computers and customer service tools.
- Previous experience in customer service is a plus but not mandatory.
**What We Offer**:
- Flexible work-from-home setup.
- Training and development opportunities.
- A supportive and friendly team environment.
- Attractive commission
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