Customer Service Representative

1 week ago


Singapore Pattern Energy Group Full time $40,000 - $60,000 per year

Company

Pattern Energy Group

patternenergy-

Designation

Customer Service Representative

Date Listed

12 Sep 2025

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

Immediate Start - Flexible End

Profession

Customer Service / Communications

Industry

Energy and Chemicals

Location Name

United States

Work from Home

Address

United States

Map

Allowance / Remuneration

$29 hourly

Company Profile

We pride ourselves on delivering exceptional products/services and even better customer experiences. As we continue to grow, we're looking for dedicated, detail-oriented individuals to join our team and help us provide top-tier support to our valued customers.

Job Description

As a Customer Service Representative, you will be the first point of contact for our customers. You'll assist with inquiries, resolve issues, and provide helpful information, ensuring a seamless and positive experience. The ideal candidate is a great communicator, empathetic, and solutions-driven.

Key Responsibilities

  • Respond to customer inquiries via phone, email, live chat, or social media
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Resolve product or service issues in a timely manner
  • Process orders, forms, applications, and requests
  • Follow up with customers to ensure resolution and satisfaction
  • Escalate unresolved issues to the appropriate internal teams
  • Maintain detailed records of customer interactions
  • Identify and suggest improvements to the customer experience process

Qualifications

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred)
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices (e.g., Zendesk, Salesforce)
  • Customer orientation and ability to adapt/respond to different types of personalities
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively
  • Tech-savvy and comfortable with learning new systems

What We Offer

  • Competitive pay
  • Health, dental, and vision insurance (for full-time roles)
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunities for growth and advancement
  • A supportive, inclusive, and dynamic work environment

Application Instructions

Please apply for this position by submitting your text CV using InternSG.

Kindly note that only shortlisted candidates will be notified.

Apply for this position



  • Singapore ABB Full time

    **Customer Service Representative**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Singapore ALPHA PIONEER MARKETING PTE LTD Full time

    We are seeking a detail-oriented and proactive Customer Service Representative to join our team at Alpha Pioneer Marketing Pte Ltd. You will be responsible for monitoring shipment, handling customer inquiries, and ensuring the smooth operation of the sales process. Your role will be essential in helping the team meet targets and deliver an excellent customer...


  • Singapore CORNERSTONE ADVISERS PTE. LTD. Full time $30,000 - $60,000 per year

    Key ResponsibilitiesCustomer Relationship Management: Acting as a liaison between clients and the company, developing strong relationships, and ensuring customer satisfaction.Brand Promotion: Representing the company at events, demonstrating products, providing information on services, and creating a positive brand image.Customer Service: Providing...


  • Singapore Stolt-Nielsen Full time

    Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Representative. In this role, your responsibilities include completing initial order entry procedures for assigned customers based on contractual agreements and current quality assurance policies. Acts as liaison between all...


  • Singapore ABB Full time

    **Customer Service Representative**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Singapore DESERT DESSERT PTE. LTD. Full time

    **Job Overview**: We are looking for enthusiastic and dedicated Customer Service Representatives to join our team. As the first point of contact for our customers, you will play a vital role in ensuring customer satisfaction and fostering long-term relationships. This position allows you to work comfortably from home while providing excellent service. **Key...


  • Singapore NATIONAL ELECTRICAL TRADERS Full time

    Company: National Electrical Traders (Toyomi) Location: 459 Geylang Road s389420 Employment Type: Full-time Salary Range: $2300-$2800 Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer experiences? If so, we have an exciting opportunity for you to join the Toyomi Singapore team as a...


  • Singapore LivaNova Full time

    Join us today and make a difference in people's lives! : The purpose of the Customer Service Representative role is to provide outstanding customer service to all internal and external customers, undertake administration duties where required, represent the company in an ethical and professional manner and adhere to company policies and procedures at all...


  • Singapore Toll Group Full time

    The Customer Service Representative reports directly to the Supervisor and is responsible for the followings: - Communicate with customer regarding daily order requests (incoming and outgoing), and make delivery and collection arrangements. - Communicate with the relevant Logistics Assistants to pass the information and documents completely and...


  • Singapore NATIONAL ELECTRICAL TRADERS Full time

    **NOTE: Please indicate interest only if able to speak fluently in both English and Chinese Company: National Electrical Traders (Toyomi) Location: 459 Geylang Road s389420 Employment Type: Full-time Salary Range: $2300-$2800 Are you a people-oriented individual with excellent communication skills? Do you thrive in providing exceptional customer...