Guest Services Officer
1 week ago
To attend to all guests' check-in and ensure all guest details are correctly input into the system.
- To attend to all guests' check-outs, including collecting payments in compliance with cash handling and credit card processing.
- To promptly, politely, and efficiently attend to all guests' requests and queries.
- Workl closely with other departments to ensure that special requests are met and follow up accordingly.
- Other ad-hoc duties as required.
**Job Requirements**
- Basic IT skills.
- Able to work on rotating shifts, weekends, and public holidays.
- Team player, but also able to work independently.
- Enjoys interacting with guests and working in a fast-paced environment.
- Prior work experience in hotel operations will be an advantage.
**Benefits**
- Night shift allowance
- Annual Wage Supplement (AWS) provided.
- Dental / Optical benefit
- Duty meals
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