Guest Service Officer

**Summary** Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. **Responsibilities**: - Be part of...

**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...

**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...

1. PRIMARY OBJECTIVES 1.1 To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. 1.2 To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction. 1.3 To be smart and tidy in personal appearance. 1.4 To greet and welcome all guests’...

Job HighlightsMeal allowance providedAttractive packagesBonus & AWS provided5 days Shift WorkJob DescriptionResponsible for greeting every guest upon arrivalPrepare documents and keys required for registrationRegister arriving guests and assign roomsProcess guests' departures, calculate charges and receive paymentsMake, confirm, cancel and change...

Winsland Serviced Suites by Lanson Place Front Desk **Guest Services Officer**: **Responsibilities**: - Be familiar with the established policies and procedures of the Serviced Residences - Ensure smooth running of day-to-day operations - Handle check-in and check-out - Process guest folios and payment collections - Develop and maintain good rapport with...

Before submitting your resume, kindly take note to include the following information or it will not be considered: Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) Relevant experience and references (if available)The Sultan HotelFront Office Guest Service Officer (Full Time) 5-day work week, including rotating...

**Job Responsibility**: - Meets and greets all guests on arrival. - Welcome guests upon arrival and check-in according to established standard operating procedures. - Provide information pertaining to the guest’s stay. - Provide courteous and efficient service and if possible, try to comply with each and every guest request. - Be familiar with all room...

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge. **Primary Responsibilities**: - Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. - Assist in the...

**Job Summary**: **Key Responsibilities**: - Supervise and manage the daily operations of the Clubhouse. - Ensure a seamless and welcoming experience for all guests. - Handle guest inquiries, complaints, and feedback professionally and promptly to ensure customer satisfaction. - Train, mentor, and schedule guest services staff to maintain high standards of...