Software Engineer- Chat Platform

**What you’ll be doing**
- Actively participate in coding, reviewing pull requests, and testing.
- Work on a large scale of projects and data stores. Share your knowledge and experience with Zendesk engineers across the organization in various tech events.
- Ensure scalability, performance, maintainability, and security of the technical platform in collaboration with ops teams.
- Contribute to better working practices across Zendesk.

**What you bring to the role**

Required:

- You have hands-on experience with backend software engineering.
- You have experienced collaborating efficiently within a team to make mature and pragmatic decisions when solving technical problems.
- You have good communication skills: you can effectively express your point of view to others. As importantly, you can actively listen to others and ensure fruitful discussions.

Preferred:

- Java is strongly preferred but not compulsory.
- You have hands-on experience with one or more of the following data stores and systems: Redis or SQL databases.
- You have hands-on experience with or knowledge of developing event-driven microservices using technologies similar to Apache Kafka.
- You have hands-on experience with or knowledge of AWS distributed services.
- You have personal projects, collaboration with open-source communities or active learning initiatives to showcase your passion for technology.

Tech Stack
- Java, Node JS
- Kafka
- AWS Aurora, ElasticCache
- Kubernetes, Service Mesh

**Culture and Perks**

We have 100s of staff in our Singapore office which is home to our highly successful chat product. You can find us in the same office as Facebook, Grab, Netflix, BigCo1. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathons

LI-Remote #LI-SKD

**About Zendesk - Champions of Customer Service**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

**For jobs in the US only**: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.

**For jobs in Australia, Brazil, Canada, the Philippines and Singapore**: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.