Patient Service Associate

1 day ago


Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

**Patient Service Associate**:
**Contract (2 Years, Renewable/Convertible)**

We are looking for enthusiastic and service-oriented individuals to join us as **Patient Service Associates**. You will be the first point of contact for patients and their families, ensuring a warm, professional, and efficient experience.

**Key Responsibilities**(depending on department assigned)
- Handle patient registration, admission, discharge, and transfer processes.
- Schedule and manage patient appointments.
- Provide financial counselling and assist patients/next-of-kin with enquiries.
- Support daily ward/clinic operations and ensure service readiness.
- Assist doctors and nurses with chaperone duties and consultation documents.
- Maintain proper patient records and ensure data confidentiality.
- Provide administrative support for departmental operations and events.
- Ensure smooth patient journey and deliver excellent customer service.

**Working Hours**
- 5 days per week, including weekends and public holidays.
- Rotating or staggered shifts depending on department.

**Requirements**:

- Minimum GCE “O” Levels or equivalent.
- Proficient in Microsoft Office; SAP experience is an advantage.
- Good communication and interpersonal skills; able to multitask in a fast-paced environment.
- Team player with a service-oriented mindset.
- Prior experience in healthcare, hospitality, or service industry will be an advantage.
- Comfortable working in different clinics/hospital settings as required.

**Employment Type**

**EnviroDynamics Solutions Pte**Ltd I EA License No.: 12C6285
Lee Pui Shan I Reg. No: R25157211



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