Patient Service Associate
6 hours ago
About the role
Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients.
What you'll be doing
- Greet and welcome patients, addressing their needs and enquiries in a friendly and professional manner.
- Manage patient appointments, including scheduling, rescheduling and confirming.
- Efficiently process patient registrations, collections of accounts receivables and other administrative tasks.
- Liaise with internal teams to coordinate patient care and communicate updates.
- Accountable for meeting individual (KPIs) and team goals.
- Assist with general office duties as required.
What we're looking for
- Proven experience in a customer service or patient-facing role.
- Excellent communication and interpersonal skills, with a friendly and empathetic approach.
- Strong organizational abilities and attention to detail.
- Proficiency in using computer systems and office software.
What we offer
At Core Concepts Pte Ltd, we are committed to the wellbeing and development of our employees. You will enjoy a competitive salary, opportunities for career progression, and a range of benefits including:
- Healthcare coverage
- Ongoing training and development programs
- A supportive and collaborative work environment
About us
Core Concepts Pte Ltd is a leading provider of healthcare services in Singapore. Our mission is to deliver exceptional care and improve the well-being of our patients. With a team of highly skilled professionals and state-of-the-art facilities, we are committed to excellence in everything we do.
Apply now at to join our team as a Patient Service Associate and be part of our exciting journey
Job summary
Supportive, collaborative work environment with benefits - join our dynamic team as Patient Service Associate.
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