Partner Engagement Desk Specialist
1 week ago
KnowBe4, Inc. is the provider of the world's largest security awareness training and simulated phishing platform. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Tens of thousands of organizations worldwide use KnowBe4's platform to mobilize their end users as a last line of defense and enable them to make better security decisions, every day. **We have ranked a best place to work for women, millennials, and in technology nationwide by Fortune Magazine as well as #1 or #2 in The Tampa Bay Top Workplaces Survey for the last six years.** **_Please submit your resume in English._** **To learn more about our team and office culture in Singapore, visit the following links.** **Responsibilities**: - Identify and qualify prospective partners who are a good fit for KnowBe4's global partner program - Educate prospective partners on the partner program, requirements, and deliverables - Follow up and recommend the most relevant program per the partner 'type' - Develop opportunities for the Channel sales team from prospecting and marketing generated leads - Respond, engage, and qualify inbound leads and inquiries - Collaborate with sales and marketing team members on strategic sales approach - Provide in depth information to the Channel Account Managers to enable the most qualified and productive demos - Follow policy and procedure regarding following up on leads - Pass qualified partners to the Channel Account Management team - Reignite existing KnowBe4 partners that are not currently transacting to renew interest - Pass reignited partners that are invested in generating new business to Channel Account Management team - Recruit partners to attend partner portal walkthrough webinars - Review partner deal registrations to validate deals that can be registered and approved to move forward - Manage deal registration status reports to focus on supporting channel sales with best practices to close deals - Manage the channel sales inbox to route purchase orders to the sales team - Manage the partner SKU pricing list and work with partners directly to provide updated SKUs as needed - Work with Technical Alliance partners on active pipeline to facilitate Net New sales coming through these partners **Qualifications**: - Bachelor's Degree a plus - Familiarity with standard concepts, practices and procedures within the IT Security Field a plus - Experience with Gmail and Google Docs - Experience with MS Office - Excellent verbal and written communications - Good computer skills - Friendly phone voice - "Pleasantly persistent" as it can take multiple tries to reach a prospect - Ability to leave an engaging message and sound interested - Must be highly organized and results-oriented - Note: An applicant assessment and background check may be part of your hiring procedure._ No recruitment agencies, please.
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