Candidate Experience Partner

We will be closing the job and reviewing applicants 2nd September

Candidate Experience Partner

Who we are looking for:

The Candidate Experience Partner is an integral member of the Global Talent Acquisition team, and the core driver and guardian of the candidate experience. The candidate experience team members are experts at curating the end-to-end interview process and champions of the candidate experience while being hands on in day-to-day operations of all interview coordination. With drive, focus, and an enterprising approach you will shape the candidate journey, represent our talent brand, and influence the growth of our culture. You will need to handle a varied workload, effectively prioritize and deliver with polish.

What you will be doing:

• Place the candidate experience journey at the forefront of all decision making
• Handle heavy interview scheduling in a fast-paced environment for larger functions
• Reserve conference rooms, schedule phone screens, onsite interviews and debrief meetings with recruiters, managers and interview teams
• Provide high touch care and act as primary contact for candidates throughout their entire experience; own the candidate experience end-to-end, from initiation to pre-boarding
• Manage the candidate's travel experience by booking travel, process reimbursements, and attend to post-interview care
• Initiate and manage background check processing and administration
• Process and own offer letter stage and documentation
• Identify workflow inefficiencies and collaborate cross-functionally to improve processes that deliver high-quality results.
• Use your national and global perspective and experience by understanding legality, and the different jurisdiction requirements pertaining to background checks, offer letters and onboarding.
• Understand key stakeholders' objectives, have insight to the business and have confidence holding senior level conversations
• Effectively navigate ambiguity through diligent decision-making
• Other duties to support the success of the talent acquisition team as needed

What you bring to the table:

• Experience handling complex calendaring and other logistics on behalf of others
• Ability to maintain trust, confidentiality and thoughtful discretion with all levels of staff and candidates
• Genuine passion for the recruitment profession and/or talent operations, while possessing the drive to make a difference in our growing business
• 1-3 years working in a Talent Acquisition organization
• Microsoft Outlook experience is a must
• Greenhouse ATS experience a plus
• Goodtime experience is a plus
• Experience with Slack and Zoom
• A sense of urgency, adaptability, and ability to prioritize
• A positive attitude with a dedication to problem solving and delivery
• Desire to work in a fast paced and dynamic environment
• Extremely solid attention to detail, communication skills, sense of ownership and responsibility to be a change agent to make us all better
• Aptitude to quickly pick-up things, and learning agility to adapt to new approaches
• Spoken and Written Chinese is preferred (for contract administration, and candidate communications)

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