Copy of Customer Support Engineer

**Responsibilities**: - Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components. - Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems. - Document and report recurring issues to the Technical team to support continuous...

Responsibilities: - Technical transfer product/project in assembly and testing, and from customers - Provide technical support in manufacturing and testing in product build - Provide technical support to QC in RMA issue - Provide technical support to QA in Compliance, Regulatory, Customer & Audit **Requirements**: - Minimum Diploma in Electronics...

Deskside/Desktop Support Engineer We are looking forexperienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore. Job Responsibilities & Requirement: Primary Provide level 2 End User Computing support and well verse in Windows OS Good Hardware and software troubleshooting...

Position: Team Lead/Supervisor Customer Engineer (Thermal)Vertiv is seeking a Team Lead/Supervisor to manage a team of Thermal CEs, ensuring the company meets its commitments and delivers high-quality service to customers. The role involves leading and guiding the Thermal Team to foster long-term customer relationships, adopting an analytical and...

Build and maintain the hardware and software components of the company’s **IT network** to enable server uptime of 95% and above. - **Support the IT infrastructure** with focus on Data Centre environment, telecommunication and data communication links, network routing and switching, firewall and security, SAN storage, server virtualization and OS...

Responsibilities: - Daily checking of commercial pipelines for any new and upcoming robot deployments - Assignment of Field Service Engineers for deployment processes and making necessary adjustments to resource allocation when necessary (e.g. to cater for any last minute, more prioritized deployments) - Arrange for customer User Acceptance Tests (UAT), and...

**Key Responsibilities** **Client Onboarding & Training**: **Client Support & Issue Resolution**: - Serve as the primary point of contact for clients, addressing concerns and resolving operational issues efficiently. - Work closely with engineering and product teams to identify recurring issues and drive improvements. - Provide client reports on robot...

Responsibilities In charge of providing before and after sales support for all parts products sold by company In charge of controlling, managing and utilizing manpower and asset resources to generate the revenue to achieve the budget Responsible in liaising with the various departments on machines/ equipment, customers and staffs issues Responsible for...

**Duties and responsibilities** - Demonstrate a keen ability to grasp technical concepts quickly and efficiently. Stay updated on product knowledge and troubleshoot technical problems to offer accurate solutions to customers. - Identify, troubleshoot, and resolve customer issues in a timely and efficient manner. Collaborate with other teams to ensure...

**Location**: **Serangoon North** **Emp Type** **Full Time** **Responsibilities** **.** - Build strong relationship with customers. - Provide Incoming Dies visibility to the Factory for planning and execution. - Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment requirements. - Co-ordinate...