IT Support Engineer

**Responsibilities**: - Ensure timely escalation of major and critical incidents. Support routing and escalation to L2 support. - Respond in a timely manner to service issue and requests. - Follow up with customers to ensure issue has been resolved. - Basic triaging of incidents raised and to support L2 staff. - Provide Deployment support for future...

Responsibilities: - Monitor commercial pipelines daily for new and upcoming robot deployments. - Allocation of Service Engineers for deployment processes and adjust resource allocation as needed. - Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation. - Organize customer training on robot handling and software platforms, including...

Responsibilities: - Daily checking of commercial pipelines for any new and upcoming robot deployments - Assignment of Field Service Engineers for deployment processes and making necessary adjustments to resource allocation when necessary (e.g. to cater for any last minute, more prioritized deployments) - Arrange for customer User Acceptance Tests (UAT), and...

Description StarVision is a home grown multi-national software Company with an established track record with MNCs as well as government agencies. We provide opportunities to aspiring individuals to explore and deploy his/her great ideas to an exciting and dynamic end user environment.We are looking for individuals with strong entrepreneurial flair to join...

**The Company**: We are in search of talented and aspiring DC Support Engineer to join our team. In this role, you will leverage your expertise to safeguard information systems and enable secure operations. **The Role**: - Colocation room control - Conduct regular patrols of the colocation room according to a predefined schedule. Maintain a record of the...

**Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Associate Engineer is to provide efficient and quality PM service, logistic & administration support to...

Job Duties and Responsibilities:Design, develop, and implement manufacturing processes to meet product requirements.Lead and support in New Product Introduction (NPI) projects buildsCreate and maintain process documentation, (SOPs) and work instructions. Provide training and guidance to production teams.Optimize process to improve yield, efficiency, and...

**Introduction to the job**: Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed...

**Introduction to the job**: Application Engineers help identify and solve customer problems through an in-depth understanding of eBeam technology and semiconductor process knowledge. **Role and responsibilities**: - Customer’s gap defect resolution. - Support new product JEP and wafer Demo. - Project execution in collaboration with stakeholders. - Lead...

**Job Title: Desktop-L1 Engineer** **Key Responsibilities**: - Minimum of 2 years of relevant Desktops Support Experience - Skills for - Remote troubleshooting and test alternative pathways until issues are resolved - Direct unresolved issues to the next level of support personnel and follow up with clients to ensure their systems are functional - Help...