Service Development

**Responsibilities**: - _Service Excellence:_ - Plans, develops and executes Service Excellence strategies and programmes - Analyses customer service related data to draw insights for designing of effective service excellence policies and programmes - Support/implement targeted marketing campaigns to increase customer loyalty, retention and satisfaction -...

**Responsibilities**: - Supports the Head of L&D in the implementation of the company’s training plans and programmes - Handles the full training administration, processing of training grants and maintaining of training records - Collates training evaluations and assists in the preparation of training reports and statistics - Carry out department’s...

**Responsibilities**: - Respond to customers’ queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Minimally GCE ‘O’ Level / GCE ‘A’ Level certificate / NITEC graduate or equivalent - Able to communicate fluently in English and at least one other language to attend to non-English speaking...

**Overall Job Responsibility**: The Disability Support and Services Division is reviewing and enhancing the continuum of services to better support adult persons with disabilities and their caregivers. One key project will be to develop and implement a new Proof-Of-Concept (POC) with service providers running day activity centres and sheltered...

1 year exp **Roles & Responsibilities** **Responsibilities**: - Handle Accounts Payable and Accounts Receivable - Prepare payment voucher and cheque issuance - Prepare Delivery order and Purchase order - Perform general office duties, such as filing, answering telephones - Issue purchase orders and liaise with suppliers - Ensure invoices from suppliers...

**Responsibilities**: - Supports the Head of Learning and Development in developing a learning culture - Executes training activities including classroom facilitation, conducts course assessment and develops courseware - Design and creates online learning resources, training videos and e-contents - Analyses and reviews training feedbacks and evaluation -...

**Responsibilities**: - Handle phone calls from residents - Perform counter duties and general administrative work (e.g. prepare reports, follow up on cases, etc.) **Requirements**: - GCE ‘O’ / ‘A’ Level/ NITEC / HNITEC in Office Skills, Business Admin or Other related courses - Possess good communication and customer service skills - Meticulous...

The Marketing Admin is generally responsible for providing professional property marketing & leasing services and delivery of KPIs for the managed portfolio. **Responsibilities**: - Handle all types of advertisements ( including planning & budgeting) - Act as the liaison and to facilitate all communications between the clients and tenants - Assist with...

**Responsibilities**: - Ensure best practice and overall security posture are maintained. Identify cybersecurity vulnerabilities, propose mitigation measures and work on their implementation. - Develop and maintain security hardening guidelines, provide technical support to the IT teams for the implementation of security controls. - Coordinate with the IT...

**Responsibilities**: - LIFT MAINTENANCE - Carry out lift testing, lift routing servicing, maintenance, night standby, replacement of lift parts and repair works. Attend to lift complaints. - LIFT INSPECTION/ LOAD TESTING - Carry out lift inspection, annual and 5 year load testing, attend to lift related complaints, checking and certification of part...