Facilities Coordinator

JLL supports the Whole You, personally and professionally.

Facilities Coordinator
Work Dynamics - Integrated Facilities Management

What this job involves
- Coordinate the facilities management in a mix of Owned Properties and within the designated portfolio. Support the service delivery functions of Government Client tenants and Facilities Managers.
Administration & Coordination of facilities management
Coordination of facilities management as delegated by the Facilities Manager

Assist Facilities Manager to ensure any difficulties on sites are resolved promptly with minimum disruption to business as usual activities

Work in conjunction with PSC and service providers to manage escalations with regard to contractor performance and / or client complaint / escalations and ensuring works are completed in a timely manner

Logging and follow up work requests under direction from Facilities Managers

Partnering with the Entities/Stakeholder(s)
Deliver excellent customer service to meet stakeholders expectations

Build and develop effective relationships

Ensuring everyone stays safe
Follow established escalation procedures and incident reporting procedures

Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Ensure that engaged contractors adhere to all safety regulations while in the premises

Use and maintain a Property database
Preparedness to develop a strong understanding of the various property management database systems

Complete, update and maintain applicable web-based management information systems, including uploading various property documentation
- Possess, administration and communication skills and have a strong customer service focus.
Proactive with a keen eye for detail and the ability to balance multiple priorities ability to deal with a variety of issues concurrently, within tight operational deadlines
Knowledge or exposure to building/facilities management would be advantageous although not essential

Comfortable with simple hands-on work would be advantageous

Highly organised with verbal and written communication skills

Efficient keyboard and data entry skills

Proficiency with Microsoft Word, PowerPoint, Excel, Outlook and Internet research skills

Ability to work with mínimal supervision and grasp new concepts

Excellent client service and communication skills

Strong communicator -possesses strong verbal & written communication, also an active listener

Self-motivated & confident

Flexible - able to adapt to rapidly changing situations

Is a team player - able to cooperate and work well with others to meet targets

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.